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Custom Color Set
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66,754 Verified Client Reviews |
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Washed out quickI was happy with the color right after coloring and it wahsed out super fast, in less than two weeks! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDena- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Absolutely exactly perfect color without damage!I have been coloring my hair on and off for 15 years. I have 50% white snow mixed in with my brunette curly hair. In the past my at home color out of a box has turned out better than the expensive visits to have a custom color done at a salon. But the overall condition of my hair was suffering and I had 5 different horizontal strips of color going from trying to match my roots, unsuccessfully. Enter eSalon! I sent my photos and asked to have my roots matched as closely as possible so that I could eventually grow out my snowy hair without such a drastic demarcation. I was expecting to have a very flat all over muddy result because of all of the box colors built up. I was delighted to have beautiful, soft, even brunette hair! It matched my skin tone, my roots, my eye brow tone...everything! While darker than I started out expecting it to be, it was exactly perfect and I love it! I am getting ready to interview for a new job and I feel like me but better! Thank you to eSalon and my stylist for sorting through the dozen pics and needy plea for help. The instructions are easy to follow and the touch ups are very user friendly as well. Thank you stylist Leianna H and eSalon! 0 of 0 people found this review helpful. Did you? |
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Tried something newTried something new. Scared of change when it comes to hair color but it turned out great! 0 of 0 people found this review helpful. Did you? |
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Love it wish the smell was not as strongI love everything about this product but the smell....it smells harsh.....when I go to the salon they use a product that is vegan and has no harsh smell.....the results are good I just am curious if they could not find something healthier to use?? 0 of 0 people found this review helpful. Did you? |
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Not goodBroke off my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdrian- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Great product for the cost!I received my custom color in the mail today and followed the directions to touch up my roots. My last color was at a salon and this color blended perfectly! The only negative I can say is that it did not color the gray along my hairline (by the ears and nape of the neck) as well as I would have liked. It did, however, cover perfectly every where else! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheryl - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We're happy to hear the color blended perfectly! We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Specialist hit targetThis was my forat time using this product. After answering all Questions and uploading a current picture, they tweeked the color a little from what I thought I wanted. It was perfect. 0 of 0 people found this review helpful. Did you? |
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Loving the whole experience!Everything about this hair color has been a positive experience for me. Love having it arrive at my door just in time for my next coloring session. My hair looks and FEELS great afterwards. I'm saving soooo much money by doing this myself. Plus, love that all it takes is an email to tweak the formula to bring the color up or down a notch. 0 of 0 people found this review helpful. Did you? |
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Linda's color pkan.This is a great color that lasts. 0 of 0 people found this review helpful. Did you? |
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LoveLove this color. Normal color is very pale blonde and this covers grey and gives me some highlights! 0 of 0 people found this review helpful. Did you? |