|
Custom Color Set
|
66,736 Verified Client Reviews |
|
Sort by: |
|
THIS IS NOT WHAT I ORDERED!I ordered a BLUE BLACK color. I got a RED undertones coloring! I WANT A REFUND!!!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAnnette - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
It was not the color that I expectedThe color was not what i expected. It is an ok color, however, it did not cover my grey hair, and I really do not have that many of them. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKenna - We’re sorry to hear that your hair color did not cover your gray as you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
error in colorInstead of the color changing to brown, it is now a light auburn. I can live with it, but I am a little disappointed. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSue - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Easy to useColour was better than expected. My hair felt in good condition other colouring products leave it feeling dry and brittle. 0 of 0 people found this review helpful. Did you? |
|
Fab!!!I love love love my new hair colour!! The whole process from the ordering to the application was great! The help that I received from my personal stylist was fabulous, I didn't know how to go about covering my old highlights but she helped me get the exact colour that I was looking for. My hair feels and looks great !!!! 0 of 0 people found this review helpful. Did you? |
|
Gentle on HairFor the first time using this product it appears good on fine hair. Having gone to a Salon for my color it was a challenge for me to do my own color. I would like to have had more coverage on the "white" coming through at my temples. 0 of 0 people found this review helpful. Did you? |
|
PerfectYou have been spot on with the small "tweaks" to the formula. Many thanks! 0 of 0 people found this review helpful. Did you? |
|
Love it!I have been coloring my hair for years and had never heard of "copper mahogany" before. I was a little skeptical but figured if worse came to worse, it could be changed. This color is perfect! I'm so happy I tried eSalon that I've been telling everyone about it. 0 of 0 people found this review helpful. Did you? |
|
Great colorI loved the color and the steps were pretty easy 0 of 0 people found this review helpful. Did you? |
|
GREATI have been thrilled that I am able to adjust the color when needed. This latest color is perfect for the fall. 0 of 0 people found this review helpful. Did you? |