66,736 Verified Client Reviews |
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Custom colorThis color was created by esalon developed from a very simple, brief questionnaire. Check off your preferences and add any notes of your own then attach a selfie. The color was exactly what I wanted. If you want any changes after you try the color, no problem. The dye not only colors perfectly, but actually made my baby-fine hair more manageable. Their customer Service is impeccable and response time is lightening fast. Totally endorse Esalon and their products. 0 of 0 people found this review helpful. Did you? |
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Still a little too gold, but love the coverage!That's the beauty of having the personal colorist. 0 of 0 people found this review helpful. Did you? |
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The Best Color I Could Have ImaginedI have been coloring my hair myself for 40 years with the exception of the past 3-1/2 years when I had it done in a salon. Sometimes my stylist got 'creative' and a few times the color was not at all to my liking. When he left the salon without notice, I decided it was time to go back to doing the color myself again. I had saved a link about eSalon for a few months, probably knowing in the back of my mind I might need it someday. I ordered and received my first custom hair color and when it arrived, I had a feeling it might be too light. I called eSalon and was advised to do a strand test. I did, and confirmed it was too light a color. I called again and was told that the color I received would be made 2 shades darker, and that turned out to be the winning color. I love my hair--the color is truly perfect for me and the texture of my fine hair is silky and shiny. I am very pleased at the results and my experience with the professionals at eSalon. I won't even mention how much money I am saving too! Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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Nice colorSo the last shipment was modified because I wanted a more golden tone. There were two bottles included. I am hoping the color will be missed together in the next shipment and this will be my final mixture 0 of 0 people found this review helpful. Did you? |
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good colorI like the color and I wanted the non-permanent but it would be nice if it didn't wash out so easily. 0 of 0 people found this review helpful. Did you? |
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Too DarkI loved the whole process But feel the color is just a bit too dark for what I was looking for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlissa - We’re sorry to hear that your color came out darker than you expected. We have received your request for a lighter color that stays away from too much warm tones. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Color treatedThe dye leaves your hair very soft. Still think the color is a little too dark. I liked it but can't afford it. The first time I got it, it was 9.99 and the next time it was 24.99. 0 of 0 people found this review helpful. Did you? |
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Great color, problems with resistant grayI left it in the length of time recommended. Color seems to fade from gray or white hair faster. Maybe I should've done all over color since the formula was changed to solve the resistant gray coverage. I like the color, get a lot of compliments. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenna - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
my dark roots didn't need black coloring...My dark roots didn't need black coloring. I am trying to darken my damaged colored hair by a hair dresser this summer, when she lightened it (I wanted to go a medium to dark reddish, SHE wanted to try something fun. I've never been a blonde nor will I ever want to be one!). She's Not my hairdresser anymore and she did try to correct it three times. Every time I color it, it comes out shoe polish for the first two weeks, finally looks better for a week, then begins to fade again to a reddish pink (bc of the bleached out damaged hair). I'm pulling my hair out-literally from the stress of the last three months and ready to shave it (took 2 1/2 years to grow it this long) and start from scratch!! I've tried three batches of eSalon. I need H E L P ! ! ! ! 0 of 0 people found this review helpful. Did you? |
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Has hints of red and fades to redThis "custom" color is like all of the other medium brown hair colors I have tried. It has undertones of red (which I'm trying to avoid) and fades to red in the sun or after a few weeks. It is the most drying hair color I have ever used. The Tinted Love product did not help to maintain the brown color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |