66,736 Verified Client Reviews |
|
Sort by: |
Covered Resistent Grey Just As Well As The SalonPRO'S: THE ORDERING PROCESS WAS SIMPLE, DELIVERY WAS ON TIME AND PACKAGED WELL. PRODUCT WORKS BETTER THAN STORE BOUGHT AND IS COMPATIBLE WITH THE sALONS. COVERED MY EXTREME RESISTANT GREY BETTER THAN ANYTHING IVE TRIED IN MANY YEARS. CONS: JUST BARLEY ENOUGH TO COVER ALL OF MY SHOULDER LENGTH HAIR SO IT IS NOT AS AFFORDABLE AS YOU FIRST WOULD EXPECT. COLOR WAS TOO DARK FOR ME AND HAD HOPED IT WOULD HAVE BEEN MORE MULTIFACETED. UNABLE TO PROVIDE LIGHTER COLORS AT THIS TIME. 0 of 0 people found this review helpful. Did you? |
|
Color and gray coverageColor is good, does not cover the gray well, but better than previous color 0 of 0 people found this review helpful. Did you? |
|
Good colourNice colour but wanted a full head not just a root touch up as it was the first time I used this colour. So there wasn't enough to go on all my hair 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJoanna - Thank you for reaching out to us. Upon reviewing your profile, we can see someone has already contacted you to remedy the situation. We can't wait to create your perfect hair color! |
Store Bought performs betterI love to help my wife with her hair. I was excited to try this product. Sadly, the store bought product is cheaper and performs much better. I will not purchase this again. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsAl - Thank you for your feedback! We have gone ahead and refunded your order per our satisfaction guarantee. Thank you for giving eSalon a try! We will be reaching out to you shortly. |
Hair colorThis hair color was too brown and under a month, it faded out and I'm back to my original hair color before I dyed it. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsHannah - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
too redStill to red, not happy with the color. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsNicole - We apologize that you're seeing your results as too warm. We see that a representative has reached out to you and issued a refund, per our Satisfaction Guarantee. Again, we apologize you were unhappy. |
not pleasedi am not pleased at all with this product. my hair is much softer and glossier with my cheaper over the counter drug store brand. the color was the exact same which is good but the other is not anything different like the photos show in advertisement. i would say it was worth the ten dollar amount for a first delivery and try but not worth the higher price at all . i prefer to stay using the one that leaves my hair soft not a stringy feeling. very dissapointed in what i thought would be a wonderful product.. no thank you on further purchases 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsLaurie - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Gray awayI love that this is easy and takes my gray away!!, 0 of 0 people found this review helpful. Did you? |
|
The color looks great! I get tons of compliments!The custom hair color looked like I expected it to. My hair felt great afterwards and it looks very natural. 0 of 0 people found this review helpful. Did you? |
|
Best hair color yet!!!!First time I got a true color. Keep up the great work!!! 0 of 0 people found this review helpful. Did you? |