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Custom Color Set
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67,076 Verified Client Reviews |
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Great if your looking for purple hair instead of brunetteHorrific, cannot and I mean I cannot say how utterly appalling this product is I’m now sat, ahead of a wedding tomorrow with purple hair and no grey covered Fabulous Thanks a million 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Roxanne! We are so sorry to hear that your hair color hasn't come out as expected. Please check your emails, we got back to you to help you further. |
package came damagedI"m a flight attendant and I'm on the road constantly. So last week, I decided to color my hair. I took out my box and I saw where is leaked into the box. I honestly thought something else spilled on it. I mixed it as I usually do and started to sectioning off my hair. When I was going to start the color, the bottle was extremely warm to the touch. I have had that happen only once before. I threw the bottle away and I would like to have a replacement delivered along with my normal shipment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynnette - We're so sorry to hear that your order arrived damaged! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GreatThis color was applied by my hairdresser and it turned out AWESOME. He loves the color and might be purchasing this color from eSalon. 0 of 0 people found this review helpful. Did you? |
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perfect!!I loved the adjustment- the coppery blonde is just perfect for my skin tone and the adjusted times were perfect as well (covered my grays great this time!) Thank you for the excellent adjustment- it was exactly what I wanted!!!! 0 of 0 people found this review helpful. Did you? |
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Works amazing!Ships quick! Great price, Fantastic Color and it lasts!! 0 of 0 people found this review helpful. Did you? |
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Good color need moreHi there! When I started with you my hair was short - now it is mid-long and a lot of it (think the princess in the Disney movie Brave). Can I get more product…? 0 of 0 people found this review helpful. Did you? |
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Love the colorThe color was fabulous but it faded out pretty quickly. 0 of 0 people found this review helpful. Did you? |
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Not full coverageThe color was beautiful and I loved that it didn’t burn/ itch like box colors. Unfortunately it only tinted my grays with the tint fading during the first week. Planning to try it again and leave on a little longer before giving up though! 0 of 0 people found this review helpful. Did you? |
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Not usual qualityI was shocked by the state of my latest shipment. I am a long-time customer and I’ve never received a color set like this one. Even during the pandemic, the kit wasn’t like this. If I had been a new customer, I would not have trusted the quality and would not have used the product. The box was beaten up and partially open. I realize this was a mail issue, but inside wasn’t any better. There was not the usual packaging. The items were crammed in and only the developer and color were in a partial shaped cardboard piece. The developer was missing the little cap, and it was some random shampoo and conditioner, not Esalon. It just looked messy and unprofessional. I’ll give it another try, but if next month my kit looks like this again, I will be cancelling my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No gray coverageThe color was really dark than my usual golden brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |