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Custom Color Set
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66,689 Verified Client Reviews |
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The color was to darkThe color you sent was way to dark. I am trying to go lighter. I do want to cancel and not receive any further deliveries. Carol Witte 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Not right colorI asked for red and instead received a color that was brown with slight red highlights. I am disappointed. I am going to have to go to the store and buy red hair color just to get it back to where it was. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. Per our Satisfaction Guarantee, we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit |
Best products ever!I recommend using this product ever other time. Your hair looks great and feels so soft. 0 of 0 people found this review helpful. Did you? |
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SatisfactionI'm satisfied with the products, especially the gray coverage and lasting hair color.I can hardly wait for my lighter color to arrive. Thank you very much. 0 of 0 people found this review helpful. Did you? |
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GORGEOUS COLOR FOR REDHEADS!One word, FABULOUS! So easy. I sent in a picture and eSalon got my color PERFECT! If you are a natural redhead, you know it is hard to get your color right. No hints of maroons, pinks, or oranges (Yes, I've had these colors from my professional hair colorist!) I LOVE ESALON! A CUSTOMER FOREVER! 0 of 0 people found this review helpful. Did you? |
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Nice coverage without the "all one color look"Happy with the lasting shine and color. Good product. 0 of 0 people found this review helpful. Did you? |
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Match was PerfectI was so happy with the color. And it is multi-dimensional. Don't know how you do that but it's perfect!! 0 of 0 people found this review helpful. Did you? |
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Perfect Color!The color was perfect, and the customer service is number 1! 0 of 0 people found this review helpful. Did you? |
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Great Hair colorEven my hair dresser compliments my hair color. 0 of 0 people found this review helpful. Did you? |
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Very happy with eSalon product and service!I am so happy with every aspect of this product. The delivery is timely, the follow up is good, the packaging is fabulous. 0 of 0 people found this review helpful. Did you? |