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Custom Color Set
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66,736 Verified Client Reviews |
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Excellent ProductThis product utilizes a medium mahogany on my roots, and a copper-reddish blend for the ends of my hair. I have been very pleased with how natural the color looks when finished. The coloring does not damage my hair which is a plus. I am also pleased with the shampoo and conditioner included in the kit, which leaves my hair shiny and very cleanice smelling. 0 of 0 people found this review helpful. Did you? |
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Great ProductI really liked the way it covered and how soft and shiny my hair was. the color was just too dark or I would have given 5 stars. We adjusted and ill see how the next one comes out. 0 of 0 people found this review helpful. Did you? |
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Awesome ColorBetter than going to the Salon and paying a fortune 0 of 0 people found this review helpful. Did you? |
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HaircolorI've had this color before and it's fine. 0 of 0 people found this review helpful. Did you? |
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Please stop sending me medium brown colorHi there thank you for trying to help.i don't like the turn out of my color.i want lighter color but it getting darker which shows the strong aura of my face.i really want to get a color I likes much? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicky - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
The color is great.There is still a slight hint of redness that I wish were not there. But overall, I love the color and the extra among of product was just right for my thick hair. 0 of 0 people found this review helpful. Did you? |
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Still too darkI would like the color a little more on the blondish red than this darker red. The color looks good on me as far as my complexion but still a little dark 0 of 0 people found this review helpful. Did you? |
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This last batch seemed...different.This is the 2nd or 3rd batch I've used from e-salon and have had great experience with it however this time it was very difficult to rinse out. The next morning there was so much residue still in my hair after rinsing it for over 20+ minutes straight the night before that I had to wash my hair to get it out. I didn't do anything different so I'm not what happened. I will give it another try and we will see. 1 of 1 people found this review helpful. Did you? |
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AverageSame as any you'd buy off the shelf for less money 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Not what I expected.I was not satisfied with this product I will never order from this site again. I will stick with a professional and pay them to get my hair right. The color was awful. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |