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Custom Color Set
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66,713 Verified Client Reviews |
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Do not likeIt didn't turn out the color I ordered. (Spoke to someone on phone about hair before ordering) The roots are a totally different color then the rest. It was suppose to be a dark brown violet but turned black. They did refund my money(store credit) so I can't complain about the c.s. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Can't get the colour rightIt's a great product for coverage and quality but I keep asking for the colour to be richer and redder but they can't seem to get it right. I'd now rather go into a shop and choose my own. It won't be as good quality but at least I'll know what I'm getting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
BooToo brassy. And didn't cover my grey hairs at my forehead. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
DisappointedColor was supposed to be a dark reddish copper, but turn out medium-dark brown. Also, I felt like the color made my hair feel like straw after. It did cover the greys I had though 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristine - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Closest to salon perfection!I have tried every over the counter brand and always end up flat. ESalon color is vibrant and leaves my hair feeling and looking healthy! I am so happy to not have to pay salon prices to get salon quality! Keep up the amazing work eSalon! 0 of 0 people found this review helpful. Did you? |
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Natural looking hair at lastMany thanks for your support in getting the colour right. I am very pleased with the natural finish and ease of use. However as I have quite short hair I only use a third of the bottle and leave it on only for 10 minutes as my hair seems to take the colour so well. I would welcome feedback on this please. Many thanks again for your support in getting the colour just right. 0 of 0 people found this review helpful. Did you? |
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Updated hair colorI absolutely love my hair color. I asked the team to adjust the color for me and they did. The hair color is perfect or me. I receive so many compliments on the color. Thank you so much!!! 0 of 0 people found this review helpful. Did you? |
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Great ColorI love the tone of my custom mix - it doesn't look brassy or "out of a box". 0 of 0 people found this review helpful. Did you? |
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great colorI had the color adjusted to be less red-toned than my first order, and it turned out to be exactly what I needed. Now my hair looks more like my natural color. This color treatment is not harsh and leaves my hair looking healthy. 0 of 0 people found this review helpful. Did you? |
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Custom Hair ColoreSalon has nailed the color on the head. (no pun intended) I have received many compliments and I truly love the medium blonde. I specifically asked eSalon to make sure no red to be through my color. Job is perfection. Thank you. Deb 😍 0 of 0 people found this review helpful. Did you? |