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Custom Color Set
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66,689 Verified Client Reviews |
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They autosendI didn't like the first color as the coverage was not very good on gray. I will stick with a salon, and they automatically signed me up for autosend so now I have another which I didn't want for more than 2 times the price!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNancy- Thank you for sharing your feedback with us. We apologize for any confusion regarding our service and that your color did not provide the coverage you were looking for. Per our Satisfaction Guarantee, We have gone ahead and reached out to you regarding this matter. Again we are sorry to hear that you were dissatisfied with your experience. |
Comparable to the hair color I buy in the storeThe hair color doesn't seem to color the roots any better than the product I buy in the store. The color is nice and looks natural. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Not satisfiedDye does not last as long as stated. Three weeks and gray is showing again. Let dye sit for 30 mins. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
BrassyColor turned brassy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelaine - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Love it!I loved then entire experience.. from the packaging to the entire application process.. I have thick hair and i had more then enough color. Unlike the store bought stuff, which i try to squeeze every drop to make it.. I was very happy with the color as well! Thank you! :) 0 of 0 people found this review helpful. Did you? |
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PerfectLove it, thank u. Non brassy and shiny. 0 of 0 people found this review helpful. Did you? |
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Awesome hair color!!This is the most beautiful and affordable hair color!! I love it! I will never pay hundreds of dollars for my hair color ever again! 0 of 0 people found this review helpful. Did you? |
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Great Haircolor and coverageI really like the color of this last shipment. It blended well and was perfect for fall! 0 of 0 people found this review helpful. Did you? |
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Great ExperienceMy custom hair color was exactly what I wanted. The ordering experience was easy and fun, and the product shipped and arrived quickly. I love the automatic re-order feature--now I won't go weeks with graying roots because I keep forgetting to pick up my hair dye! 0 of 0 people found this review helpful. Did you? |
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Just what I was looking forI've been looking for just the right color for awhile. So happy I tried eSalon. I was not disappointed. Product was perfect--got just the shade I was searching for. Tried the highlight tip. That was also a success. 0 of 0 people found this review helpful. Did you? |