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Custom Color Set
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66,713 Verified Client Reviews |
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Too RedIt was much too Red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Look better at picture givenIf you were in doubt as to the color the custumer wants please refer back to pictures or contact us. Not pleased. Not enough to cover all hair and its a drastic change and my hair feels horribly dry now. Not shiny. Very dull. Not salon quality to me. But did like the design of package and concept. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
LOVE ITI use a little mousse and then the root spray. It gives me lift and movement - what every woman over 60 needs! 0 of 0 people found this review helpful. Did you? |
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Super happy!Super satisfied with my color! Can't wait to be a long time customer! 0 of 0 people found this review helpful. Did you? |
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Better than store bought!I have now colored my hair 3 times with eSalon product. Loving it. Appreciate the communication with the stylists about changes I may want. Great quality product! After coloring with store bought product, my head would be itchy for a week. With Esalon, none of that! 0 of 0 people found this review helpful. Did you? |
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Lovely.Really love it... was bit wary using/ordering at first but nothing to worry about. Lovely colour and got loads of comments. 0 of 0 people found this review helpful. Did you? |
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Great product!Esalon is a great idea, great product, very easy to order and use! 0 of 0 people found this review helpful. Did you? |
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Great color.Love the change I requested. It's just a little lighter and perfect. 0 of 0 people found this review helpful. Did you? |
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Great productBeen using for a couple years now. Customer service makes any changes I want. Product is always as expected. 0 of 0 people found this review helpful. Did you? |
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Love the resultsalmost 3 weeks ago I used my color for the first time and LOVE it. The color has not faded and covered my gray really well. So glad I found your company. 0 of 0 people found this review helpful. Did you? |