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Custom Color Set
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66,713 Verified Client Reviews |
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Not impressedMy gray started showing after my 1st wash which was a week later. Will move on to try another brand thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTonya - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Good but not the price!I liked how everything was all packaged professionally. Covered the gray. Not liking that it costs double then what I pay in the stores. Not that much difference. Color is very dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Difficult to reach the toneI was happy with the color quality but it hasn't been easy to change the standard color and request a tone adjustment. It seems to work best with standard colors which sort of defeats the purpose. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenata - Thank you for your feedback. We apologize for the disappointing experience you had with your Made For You Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Perfect for travel!Also used it for hospital stay.... great size! 0 of 0 people found this review helpful. Did you? |
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PerfectMy hair looks like it did 5 years ago with no one knowing w what I did! Thank you! 0 of 0 people found this review helpful. Did you? |
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Hair colorI was having trouble with my grey hairs showing threw, I contacted eSalon about my hair and they made an awesome adjustment on my color. I would most definitely recommend eSalon for home hair coloring. 0 of 0 people found this review helpful. Did you? |
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I love the color and the ease of doing it myself.I love my new hair color. The first time I colored my hair it was a little darker than I wanted. But now it is perfect and sooo easy! I apprecoate the clear directions! I love the freedom of doing my own hair. 0 of 0 people found this review helpful. Did you? |
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Rich chocolate hue I was looking for!I am so happy with my hair color! I wanted to get a rich chocolate hue after a long summer season in the sun. Since my hair was porous and light, a salon color appointment caused my hair to be much darker than I really wanted. I waited a couple of months for the salon color to tone down and placed my order on eSalon.com. I selected the shade I was aiming for, provided some comments and uploaded a photo of myself to help my color stylist. My color expert Brittany put together the best color! The packaging and personalized instructions were awesome! I was able to easily apply the color and achieved the results I really wanted. I'm thrilled with my experience and am telling friends about eSalon. I'm not only saving tons of cash by doing my own hair coloring at home but I believe the results are far superior to what I experienced in the salon. eSalon has two thumbs up from me! 0 of 0 people found this review helpful. Did you? |
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Custom colorMy custom color was great. I was very happy with the outcome. 0 of 0 people found this review helpful. Did you? |
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My daughter is very pickyEverytime I color her hair I always get a little stressed if something would go wrong! Have successfully done her color 34 times, and every time have been able to have a sigh of relief that all went well 0 of 0 people found this review helpful. Did you? |