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Color Set
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67,076 Verificado Comentarios de clientes |
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Color SetAlles top..... Farbe sah prima aus ...und die Handhabung... laut Eurer Tips ... fand ich sehr hilfreich ... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thank you I feel beautifulI absolutely love my hair color, it fits me! I feel great. I have a copper ash tone. The instructions are easy to follow, I use the brush and bowl kit from esalon. I've been using the tools and they are great quality. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Professional productsGood quality products with quality shampoo and conditioner. Unlike shop bought products you also get a barrier cream and stain remover and the gloves are quality not made if polythene with 2 pairs included the box 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too darkI love how healthy and bouncy this hair color works. What I did not like, is how dark ir came out. My hair was reddish copper, now it's brown. Too dark. I hope this can be changed on my next order as I had specified earlier. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not enough for my hairThe color was not what I expected and my hair is so thick and dense that there wasn't enough product for my whole head. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarrie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It did not cover my greys!I used this product for first time and followed the instructions perfectly. My grey hairs are still grey! I am so unhappy with this product! A waste of my time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not enough coverageDidn’t cover my grays as I was hoping 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Doesn’t cover greyI have been with E salon for a while and have been feeding back to my colourist to get the colour and strength how I want it. I’m not convinced it has been changed. My main disappointment is how it doesn’t cover my greys 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Catherine! Please check your emails, your colourist has got back to you and they are waiting on your response to finish your colour. |
Lifted my natural color and was too warmMy first experience with eSalon was not great, but I'm happy I tried it. After an initial hiccup, I had a phone conversation with a wonderful colorist who updated the original order/formula based on a more extensive & appropriate customer service experience. The problem, however, is that I think this company errs on the side of caution & formulates lighter (you will not get your actual formula, just a shade description), so that people don't end up dying their hair black. I was very clear that I wanted dark hair, much darker and COOLER than what I had in my natural regrowth and the strip of warmth I was wanting get rid of. The hair color that was sent to me not only didn't darken my hair, it actually lifted my natural hair color, turned my baby hairs a very medium warm brown, and lifted my eyebrows to that same color. I can't even begin to describe how disappointed that was, after how clear I was, but I decided to just stay quiet, book a salon appointment, and go get the color I desired. I followed their directions to a T, and it wasn't my first rodeo, so I know it wasn't application/timing error by me. Try this, but I do think this company formulates lighter than you want so you don't end up black hair and they don't get blamed for it. Super bummed about this, I have been coloring my hair for 20 years, but it is what it is. XO 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiffany - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love my hair colorI have been a customer since 2014. Love my hair color. 18 de 21 personas encontraron este comentario útil. ¿Y tú? |