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Custom Color Set
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66,713 Verified Client Reviews |
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Great colourI was a little bit nervous when ordering for the first time but I needn't have worried. The colour kit arrived before the estimated delivery date & was very well packaged. The application instructions were clear & easy to follow. After application my hair felt & looked fuller and had a lovely shine. The reason for only 4 stars is because it came up a bit lighter than I was expecting, but I suppose it's trial and error until the right colour for me is achieved. Have asked for the next one to be slightly darker so here's hoping! Overall extremely impressed with both the product and the esalon service! 0 of 0 people found this review helpful. Did you? |
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Great productProfessional tips and product. The color stays on my hair and doesn't get on my pillow or towels after coloring. I also noticed there is no chemical smell in my hair. I'm very happy with product and the help i recieved to change the color for seasonal changes. 0 of 0 people found this review helpful. Did you? |
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Hair colorLove the product and service 0 of 0 people found this review helpful. Did you? |
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Right color every timeThis is the BEST hair color on the market. The color comes out as expected every single time I color. 0 of 0 people found this review helpful. Did you? |
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Great productGreat home hair color. Like the regular shipments. 1 of 1 people found this review helpful. Did you? |
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New colorI thought my first selection was a little too dark, so I asked for it to be lightened up a bit. Love the new color, thanks much. 0 of 0 people found this review helpful. Did you? |
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Good starting pointI started with with the semi-permenant, this was my first attempt at coloring. I did it myself, not bad. 0 of 0 people found this review helpful. Did you? |
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Too expensive & not on timeI have cancelled my pre shipment order almost a month now and would no longer like to receive any more of your products. Then I received an email from you that a shipment will be shipped the end on Nov 30...Please cancel this delivery or shipment as soon as you can....thank you. The product is too expensive and it takes too long to receive it that's the reason why I have cancelled my order previously... 0 of 0 people found this review helpful. Did you? |
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Great colorI started with eSalon about 6 months ago and was immediately pleased with the color I got. However, I wanted to try and tweak it a bit to see if I could get it just a little darker. My colorist worked with me until we have what I think is the perfect cor for me. 0 of 0 people found this review helpful. Did you? |
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The worst hair color experience ever.When I finished with my hair I was so upset. I asked for the red to come out' instead my hair is ALL RED. It is also so much darker than what my hair should be. I am going to tell everyone I know to never use this service. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlane - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |