66,689 Verified Client Reviews |
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Great productWhile I still some adjusting in color the product is great. I love the inclusion of an extra set of gloves. Delivery makes it so easy as well! 0 of 0 people found this review helpful. Did you? |
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Color Too LightI can't really fault eSalon for this. I requested light brown, and that is what I got. It covered the grays well at the roots, but is notably different from my base color.I have since changed the color back to medium brown/beige for the next application. 0 of 0 people found this review helpful. Did you? |
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colored just right!The color covered my new grey, without making a harsh recolor line. You can't even tell where my old color was, and my new color took off. The grey shows just enough, that the outgrowing hair doesn't shine!! 0 of 0 people found this review helpful. Did you? |
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Almost covered the grayI think the color matches pretty well, but the coverage could have been a bit better. I am wondering if using more of the product will help; this is my first time coloring on my own. 1 of 1 people found this review helpful. Did you? |
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concernsI was trying to contact the company with a concern I have but I can't seem to submit any e-mail inquiries...:( 0 of 0 people found this review helpful. Did you? |
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Adjust formulaWhile I was generally happy with the formula, I asked my colorist to adjust it slightly and she seems to have done it perfectly!! I still have some super stubborn grays that want to come back quickly, but they are few and far between with the new instructions. 0 of 0 people found this review helpful. Did you? |
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First time user and I love itI've been seeing the ads for some time, but hesitated in using the product because its an online salon and I don't do permanent color- I have also been doing my own hair for years; and I wanted a more salon professional color without going into a shop and spending a fortune. However, after reading the reviews and wanting to do something different and have expert advice at the same time, I decided to give eSalon a try. After getting all my info and a picture of my hair, eSalon added a second complimentary color for my ends to help begin the process of lightening and giving more richness to my current color - dark dark dark brown - almost black - as a result off all the root coloring I've been doing myself. I love the choice made for me along with the color for my roots! It's perfect, I can see the difference. eSalon was very helpful and responded to my questions right away. The only issue I had is my hair is very long, I could have used a second pair of hands to do the ends at the back. Next time I will enlist the help of someone. The instructions were very easy to follow and I had more than enough product for my hair length. I will use again. 0 of 0 people found this review helpful. Did you? |
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Hair colorA little too red for my liking. Next time tweak the color a little. 0 of 0 people found this review helpful. Did you? |
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Hair colorGreat product. I hate to cancel, but as of Nov. 28, 2016 I will no longer be receiving this product. Found someone to do it for me. So ya'll enjoy. No more shipments for me. 0 of 0 people found this review helpful. Did you? |
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Cancel account pleaseNot happy with product please cancel account 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKerrie - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |