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Custom Color Set
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66,615 Verified Client Reviews |
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Great colorColor perfect for me. My grey is coming through in less than 2 weeks. 😢 0 of 0 people found this review helpful. Did you? |
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Terrible colourI informed e-salon that my hair is medium brown and I ordered medium ash brown hair colour. When my product arrived it was light ash brown. I e-mailed them that they had sent me the wrong product and that I didn't want my hair to go lighter as it always goes orange. They asked mt to phone them. The girl that I spoke to, Danielle, said that because the product I had ordered had so much ash in it they'd sent me a light/medium brown. She said that the product couldn't make my hair any lighter because it doesn't contain bleach. She advised that I do a strand test first. I did a strand test first but I couldn't really tell so I decided to use the product. My hair came out lighter and orange just as I'd worried and I had to re-dye it immediately with my usual colour. Very disappointing 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Cannot use productsI'm sorry but I cannot use hair coloring for the moment. I have developed a skin allergy, I cannot use hair coloring as one of the precautions. Sorry. 1 of 1 people found this review helpful. Did you? |
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Good color, bad residue.My color turned out nice, it took me an hour to rinse and wash color out. Still after washing multiple times, I have this waxy residue. I will stick with store bought color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMolly - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling waxy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
nice colorI went a half shade darker this time which came out just okay. After a few days, I ended up highlighting around my face, which I do like better! 0 of 0 people found this review helpful. Did you? |
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Dark Blonde Golden Invisi-Copper 7.43Needs more copper. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSam - Thank you for your feedback. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Perfect!I LOVE my color! I get compliments on it (the color specifically) at least weekly, usually 2-3 times each week. And, I commonly have strangers stop me to ask about my hair color! They tend to think my color is natural. Nope! It's E Salon! The colorists are clearly doing a great job!!! The color is fade resistant, especially with use of Tinted Love and Devoted to Hue. Additionally (even after a year of using E Salon) I'm always shocked and estatic when the root color touch up perfectly matches my ends!!! I can't say enough good about the products. LOVE it ALL!!! 0 of 0 people found this review helpful. Did you? |
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Love love love itGreat hair color. Great coverage. Wonderful product. Always makes my hair feel wonderfull and soft. The customer service at esalon is top notch. 0 of 0 people found this review helpful. Did you? |
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LoveBest internet find to date 0 of 0 people found this review helpful. Did you? |
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AwesomeI love the color, the brilliance and the way my hair feels after treatment. LOVE LOVE LOVE!!! 0 of 0 people found this review helpful. Did you? |