|
Custom Color Set
|
66,689 Verified Client Reviews |
|
Sort by: |
|
Not the color i wantedDidn't give me the color i wanted. Came out more burgundy/purple. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTammy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Can't get what I wantI would love to color match what I want but it's not happening. I will try a few more times. Because I would love the convenience. Right now it's not too convenient to get the wrong color over and over again 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBelinda - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Totally disapointed - horrible experience and resultThis was my second experience with eSalon products. I had great expectations the color would adhere to my hair and touch up the roots as promoted. After following the instructions specifically, I am completely disappointed in this product. No change to my roots and no advancement in the color. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKimberly - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
New ColorI used the new color. The product is great But...I would like a much lighter color. More golden. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPat - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
GreatGreat price, quality color, easy communication with colorist. I'm hooked😉 0 of 0 people found this review helpful. Did you? |
|
The perfect color for me!!My stylist provided the perfect color for me. I also like that personal comments can be sent directly to my stylist. Thanks eSalon. 0 of 0 people found this review helpful. Did you? |
|
Long lasting !!!I'm a first time customer. Had a friend tell me about the product and how great it is. After one use, I am sold on it !!! Lasts a lot longer than any other I have used. Can't wait for my next shipment. 0 of 0 people found this review helpful. Did you? |
|
Recommended to all my friends andThe process was seamless. The results fantastic. Couldn't have been easier! I'm letting all my friends and family know eSalon is the best. 0 of 0 people found this review helpful. Did you? |
|
Great ColorThe color was perfect. It went on good and has lasted a lot longer than the previous one. 0 of 0 people found this review helpful. Did you? |
|
Perfect match!!!I was totally shocked but the color was a perfect match, my hair color is hard to match and it does, I'm VERY happy with the product. 0 of 0 people found this review helpful. Did you? |