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Custom Color Set
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66,689 Verified Client Reviews |
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First attempt!This was my first attempt at coloring my own hair. I have to say the instructions were spot on. The color was perfect! I am very pleased. I also was impressed when I wanted to change from permanent to demi permanent and you easily made that adjustment for me. I am super happy and even more happy that I will be saving money from getting my color done at my salon.. 0 of 0 people found this review helpful. Did you? |
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Perfect!!!My favorite color I've ever done myself!!! Gorgeous color & shine! 0 of 0 people found this review helpful. Did you? |
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So glad I found eSalon!I love this hair color!. I don't have to hunt thru the drugstore anymore for a color close to the one I want. I get one custom made for me! And the quality is excellent. My hair feels better and is shinier after I color it. Great stuff! Better color than I have had done at a salon. 0 of 0 people found this review helpful. Did you? |
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Great at home product!I have always colored my own hair, even my hairdresser is impressed! 0 of 0 people found this review helpful. Did you? |
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Great colorLove this company and the color. There service is awesom. I'm saving so much money ! 0 of 0 people found this review helpful. Did you? |
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Not the color i wantedDidn't give me the color i wanted. Came out more burgundy/purple. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Can't get what I wantI would love to color match what I want but it's not happening. I will try a few more times. Because I would love the convenience. Right now it's not too convenient to get the wrong color over and over again 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBelinda - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Totally disapointed - horrible experience and resultThis was my second experience with eSalon products. I had great expectations the color would adhere to my hair and touch up the roots as promoted. After following the instructions specifically, I am completely disappointed in this product. No change to my roots and no advancement in the color. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
New ColorI used the new color. The product is great But...I would like a much lighter color. More golden. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPat - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
GreatGreat price, quality color, easy communication with colorist. I'm hooked😉 0 of 0 people found this review helpful. Did you? |