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Custom Color Set
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66,689 Verified Client Reviews |
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DisappointingAlthough I followed the online instructions for what I wanted in hair color and included a photo of my current blonde hair AND followed hair coloring instructions to a "T" - my hair color was darker than it's ever been in my life. I asked for strawberry medium blonde and I now have mousy brown hair with a tinge of red at the roots if you look at it in the right light. I've shampooed it several times and after a week - it has not lightened much. VERY disappointed. I will be returning to my regular at-home coloring regime and will NOT be ordering any more products from eSalon. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRoberta - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Left a thick grit on hairThe color came out very very dark and orange at the root. That wasn't the worst. The color this time left a thick gritty feeling to my hair. I washed it 6 times and can't get it out. I will never use it again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - We're sorry to hear you were unhappy with the results of your application. We see that you reached out to us and we issued a refund as you requested, per our Satisfaction Guarantee. Again, we apologize. |
Great product!I love this hair color! I receive everything I need to color my hair in one box, that's so convenient especially for me since I'm disabled and don't leave the house as often as I use to but I know my eSalon hair color will be here waiting on me for a great touch up! I recommend this product to all my friends and family. Thanks!! 0 of 0 people found this review helpful. Did you? |
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Best Hair ColorI was scared to start dying my hair with this hair color because I have never used it before and it was different than the other hair color I used before but I done it and it was the best color I have ever used . It was easy and I thought it was going to be hard and it lasted longer than the other did as well as the color was awesome . I'm glad I can use this again and Thank YOU eSalon 0 of 0 people found this review helpful. Did you? |
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Just perfect!I tried other hair coloring products, to include other mailed professional mixtures, but I've never had results like with this one: it leaves hair smooth and shiny, and healthy looking! Also, I had to adjust the color after the first time and the colorist was right on target. And the service is terrific. I rarely review products, but this is worth it. 0 of 0 people found this review helpful. Did you? |
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Loved it!Love the color and the ease to using the products! I highly recommend eSalon to everyone! 0 of 0 people found this review helpful. Did you? |
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Perfect MatchI love my hair color. I was so surprised at what a perfect match it was to the color my stylist used. She even commented how great it looked when I went in for a trim. It was easy to use & I appreciated how it didn't drip or discolor my skin or towels. 100% satisfied! 0 of 0 people found this review helpful. Did you? |
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Love thisI love, love, love this product. So many compliments. 0 of 0 people found this review helpful. Did you? |
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Nervous 1st time colorI was very nervous about my color after I applied bottle #1 on my roots so I cut the time a little short before Applying bottle #2. I have to say my color actually turned out the way I wanted and I will not cut the time short next application. I got many compliments on the color and shine. Looking forward to getting my next kit because my roots are starting to show. 0 of 0 people found this review helpful. Did you? |
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I love e-Salon!Once I got my color right, I have found this easy to use, the color lasts and it looks much more natural than the box dyes I used to color my hair with. I love it! 0 of 0 people found this review helpful. Did you? |