|
Custom Color Set
|
66,689 Verified Client Reviews |
|
Sort by: |
|
I loved this at firstThe color is great however over the last year my hair has started falling out in clumps. I'm not exaggerating, I had extremely thick hair now my hair is thin. I'm scared it won't grow back. I just kept thinking it must be my diet or stress or something else but I truly believe that it's this product. I'm only writing the review to help others who maybe wondering about their hair loss as well. The color was beautiful, easy to apply and long lasting. I really would love it if this hadn't caused my hair to fall out. 0 of 0 people found this review helpful. Did you? |
|
Love the colorI love the color and it last so much longer! Doesn't seem to wash out as fast. Only issue was it's a little hard to get mixed all the way and is a little thin. 0 of 0 people found this review helpful. Did you? |
|
Doesn't color greyI liked the color as far as shade. It faded quickly and my greys started showing much sooner than I would of expected. Canceling my subscription. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsStacy - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
GreatVery easy, beautiful color and coverage. 0 of 0 people found this review helpful. Did you? |
|
Great productEverything I needed was in the kit. I added the leave in conditioner and like it too. Great directions and simple to use. Huge savings over the salon prices! 0 of 0 people found this review helpful. Did you? |
|
Perfect colour and easy to use!The first time I used esalon I was pleased but wanted more red less burgundy...emailed and they changed it to a perfect shade! Bloody well done! 0 of 0 people found this review helpful. Did you? |
|
Thank you, thank you!Now that I have more grey, root touch up and overall color never matched. Salon root touch ups? Who has time and who wants to spend salon prices that often? I'm getting better, consistent, color with eSalon color at home and doing my own color when it best suits my schedule and my hair's growth. 0 of 0 people found this review helpful. Did you? |
|
Didn't do anythingI followed the instructions to the letter and it didn't really do anything. My hair is maybe a darker blonde, but there was zero red left in my hair. Normally my hair soaks up red color like a blanket so it's rather weird. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAbigail - We’re sorry that your first order did not deliver the difference you expected. We see that your colorist reviewed your comments and sent you a free reformulated color to deliver results better suited to your desired color. We look forward to hearing your feedback on this new formulation soon! |
Hair dyeThis product worked really well at first but the last one I got is not keeping the gray covered as well. Any suggetions? 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRoxie -We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We always suggest starting with the hard to cover areas first so they get the longest processing time. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
colorThis is absolutely the BEST color product I have ever used or had used by a salon in my life. Seriously. If I could post 10 stars I would. 0 of 0 people found this review helpful. Did you? |