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Custom Color Set
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66,591 Verified Client Reviews |
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Good coverageThe gray coverage is good but needs a bit larger conditioner packet for longer hair and also more dye every 3rd month for full redye 0 of 0 people found this review helpful. Did you? |
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I was hoping to like this companyI was hoping to like this company. This was my first time trying it. The hair dye not only left my hair dry and brittle, it left my hair two toned and uneven. I have dyed my own hair for many, many years and never had a bad result. I will not be purchasing any more dye from eSalon. I was also scared to dye my hair again due to how dried out and brittle it left my hair. So that being said, I had two toned, uneven, dry hair for 6 weeks. I normally don't leave negative reviews on things, but women's hair is important, so I felt my experience was ok to pass on. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - We’re sorry that your hair color came out uneven. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Color OffColor was too brown and not enough red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary Beth- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Nice colorThe color was pretty but it didn't cover the gray in my temples. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGrace - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
for my dry hairtended to make hair even dryer, but did give it more body. Not to sure about it. Don't think I would use it again. Colour darker than I expected even when I asked for a lighter shade 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIona - We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Over process didn't cover all greyVery dry still have grey showing dye changed colour too quickit went dark in colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGill - We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected and did not cover the grays, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
My First OrderI was truly impressed with the kit I received, the specific instructions for my hair color, and the quality of my supplies. I was a little disappointed with the color itself, but I do hope that working with my colorist on future orders will improve that situation 0 of 0 people found this review helpful. Did you? |
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Love the colorI get compliments every single time for my hair color choice. 0 of 0 people found this review helpful. Did you? |
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Great Color!!I am not a stylist, and I have been coloring my hair for many years. Both professionally and at home. One way to expensive and the other way to cheap! And then I found eSalon. The best thing to happen to my hair. The color looks like a professional did it with the cost of a box color. The directions are easy to follow. All the products I have tried have been exactly what was described. Thank you love it... 0 of 0 people found this review helpful. Did you? |
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Perfect matchThe hair color is a perfect match to my hair. It evened out color tones from previous coloring. Bright and vibrant color! 0 of 0 people found this review helpful. Did you? |