66,591 Verified Client Reviews |
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I have not used my last 2 ordersI have been sick and not able to use my last 2 orders! 0 of 0 people found this review helpful. Did you? |
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Color treatmentIt could be a shade lighter 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Not the exact colour I wantedFollowed the exact instructions which was easy. My hair has never been died before and it now feels in a nice condition but the colour went darker rather than lighter which wasn't what I asked for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Great colorLoved it! It was perfect for me! 0 of 0 people found this review helpful. Did you? |
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Best Hair Color I have ever used!I love the hair color, it matches my hair really well. My hair never feels dry or damaged after using it. I don't think I will ever use a store bought color again. 0 of 0 people found this review helpful. Did you? |
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Really convenient and easy.I stopped coloring my hair because it was ruined. I couldn't keep my gray covered, I could rarely find the same color more than twice so I was always scrambling to figure out what color to use next. The products I receive from E salon is dependable, consistent, and really covers the gray. So after 3 years of being gray and feeling old, my hair is a lovely soft brown with red highlights. I have received so many compliments and i am very happy with my new look! 0 of 0 people found this review helpful. Did you? |
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Perfect color!I like my hair in a strawberry blonde color. I have been going to salons for years, with no consistency in my color! Too red, to dark.... FINALLY! The perfect color everytime! Love my color. 0 of 0 people found this review helpful. Did you? |
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Love it, love it, love it!Love it, love it, love it! I have been coloring my hair incorrectly, for years. Surprise, surprise, right? This is affordable and the formula is easily adjusted to suit my ever-changing mind. 0 of 0 people found this review helpful. Did you? |
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Color lastsExcellent gray coverage and the color lasts. May be pricey as compared to drugstore brands, but it is less than a salon coloring, and the quality is the same as what you get at the salon. 0 of 0 people found this review helpful. Did you? |
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Custom colorGreat sales person. She made me feel more comfortable about changing my color. She changed the blend based on something I said- I love it Great color- easy application. 0 of 0 people found this review helpful. Did you? |