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Custom Color Set
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66,637 Verified Client Reviews |
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Great gray coverageThis is the best color I have ever used. Even my hairdresser compliments me.! 3 of 3 people found this review helpful. Did you? |
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love itTook about two tries from the very beginning to get the color perfect but that is way shorter than it took my hairstylist! It took her months! Love this stuff! Customer service is also impeccable! 15 of 15 people found this review helpful. Did you? |
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ColorI just colored my hair for the new year and am unfortunately unhappy with it. I found the instructions a little difficult to follow (unless you have someone helping you) but most of all the color was not quite what I was hoping and the coverage was spotty in places and didn't cover the gray around my hairline. The packaging was lovely, but overall, I do not think this is the product for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Mary, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Amazing Results AND Easy EditsFirst and foremost I LOVE that I can purchase semi/demi colour. Second I LOVE how well it works/lasts/feels. Finally I LOVE that I can so easily edit my next shipment date. The entire process is seamless. 17 of 17 people found this review helpful. Did you? |
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Absolute perfection!I went back to my natural hair color after doing a blonde ombre for a while. The color formula was absolutely perfect, covered all of the blond and left a gorgeous tone of brown that wasn't just solid brown. The ombre still came through just a tad for a great low light effect. 100% satisfied! 12 of 12 people found this review helpful. Did you? |
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Not the right color and no supportIt was so dark, i lost all the light amber. Sent a message and never got a answer back. Very disappointed on this service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKat - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
No Grey coverageI don't know what has happened to over the counter coloring, it has become a disaster. This did not cover my root grow out, at all... The only good thing in the box was the cape... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Better blendMy first two colors were too light and gave me “hot roots”. this time is much better. The roots and my hair color blends beautifully. 0 of 0 people found this review helpful. Did you? |
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PerfectColor adjustments have been amazing! My hair feels great and looks wonderful! 11 of 12 people found this review helpful. Did you? |
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Fifth Element OrangeI am mostly disappointed in myself for trusting something I saw on the internet. I trusted that I found somewhere to get professional quality dye but that’s not at all what I received. I wanted to take my hair from blonde to a cute natural copper red? Easy right? Nope I look like a pumpkin. Even with giving pictures of my current hair color and hair goals. I’m beyond disappointed and upset. Too top off the insult, my hair now feels dry and damaged from DEPOSITING PIGMENT BACK INTO MY HAIR. That makes zero sense, there was less damage after the bleaching a year ago than there is now. I’m astonished at how badly my experience went. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeghan - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |