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Custom Color Set
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66,655 Verified Client Reviews |
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There was not enough application to cover my hairMy hair is not that long but there was not enough color to cover ends. As a result it covered only 75% of my hair. But the amount of the application for the roots was more than enough. The same amount as the amount for the ends- doesn’t make sense. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeyla - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Better than the salon and much more affordable!!I was so tired of paying $200+ for hair dye at the salon… this is easy - gave great directions & all the tools I need & the color is beautiful.! 7 of 7 people found this review helpful. Did you? |
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OmgYou guys ruined my hair I can't believe I trusted you with my hair color you're nothing but a online scammer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlene - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best stuffI have used this for 4 years and I will never use anything else! Perfect blonde! 5 of 5 people found this review helpful. Did you? |
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Loved the initial colorI like the initial color, but after two washes, it was already Fading. I want to try something more permanent maybe a little darker 0 of 0 people found this review helpful. Did you? |
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Love That ShadeRecommend to all my friends.. Excellent customer care team.. very helpful and friendly people.. Keep it up 3 of 4 people found this review helpful. Did you? |
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Expert Colourist is AmazingI am not overly colour literate. I had a very hard time explaining to my colourist what it is I wanted. But, my colourist somehow sorted it out - wonderfully!!! Don't hesitate to ask your colourist to adjust your colour just because you're not sure you have the right words. They know. They get it. And I'm SO happy! 17 of 21 people found this review helpful. Did you? |
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nothing like the colour I wanted.I liked the idea of e-salon and I liked the products and the packaging and the service. But the colour! Oh dear! I've ended up with hideous kind of dark and dusty beige when I had stressed that I wanted to go blonde. Very disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lucy! We are so sorry to hear your color didn't meet your expectations. Please check your emails, we got back to you to help you further. |
Didn’t get the job done!I’ve been using this product for a few years and I’m sad to say that this last application didn't cover anything. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Loved the color.Great color for red hair. Process was very easy. Had lots of color for the whole process 14 of 16 people found this review helpful. Did you? |