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Custom Color Set
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66,637 Verified Client Reviews |
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A big thanks for this excellent productLovely colour! 0 of 0 people found this review helpful. Did you? |
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Did not cover gray well 😔I wanted to love this, but unfortunately it did not cover my grays very well at all. It’s definitely better than before I dyed it but you can see the orange-ish color instead of dark brown on the gray. It’s seems healthier than after I use other products which is fantastic. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help! |
Allergic reactionI unfortunately broke out in hives all over my face and neck after I colored my hair with this product. I'm not too sure what happened with this blend since this has never previously happened before with color I've ordered from here. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery! |
Perfect colorFinally, a color that I've been trying to achieve for a long time. Thanks. 2 of 2 people found this review helpful. Did you? |
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Lackluster ColorUnfortunately my new hair color is not very attractive nor did it give me more body. I also noticed that I could not find a way to message my colorist. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
More copper not orangeThanks for latest color update. It looks so much like my hair color of the days gone by. Keeps me, now “60” not feeling so old & white/gray! 6 of 6 people found this review helpful. Did you? |
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What went wrong!?REALLY!!! This color always looks great and doesn’t fade but after two weeks I’m seeing the color fade lighter than the rest of my other previous colors. I hope my next order is back to previous quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Liesa, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned out greatI was hesitant but it turned out great. I would have liked more strawberry towards the bottom but my husband says he sees it so it may have been the lighting. He also loves it too. It goes really well with my pale complexion as well. Easy instructions and easy to use. 4 of 4 people found this review helpful. Did you? |
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Excellent productI love this product! I’m waiting on my third shipment. 1 of 1 people found this review helpful. Did you? |
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Doesn’t cover grey hairI used esalon for the first time and it was enough for me. I followed the instructions every step but it didn’t cover my grey hair and the very little colour was gone after the first wash. Very dissatisfied with the product: extremely strong smell, small price-poor quality. Not recommended, waste of time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Andrea! We are sorry for the inconvenience. Please check your emails, we got back to you to help you. |