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Custom Color Set
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67,132 Verified Client Reviews |
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great concept, lackluster resultsI love the idea of a custom at-home hair dye, but the results left something to be desired. I selected the dye I wanted but was told that it was too far from my natural color and that I should select something more subtle. My intention was to go darker so it’s not as if there was bleach involved. I followed eSalon’s guidance and went with a color closer to my natural hair and the result was hardly noticeable. Furthermore, it lasted maybe three or four washes before completely washing out. I did select a Demi dye, which I’ve done at the salon in the past, so I knew it would fade gradually, but it was SO temporary. I also typically have super shiny hair after getting it dyed at the salon or with other at-home dyes, but that was not the case here. My hair felt a bit gritty even after thoroughly washing the dye out. I want to love this so much and would maybe give it another go with a new color and permanent formula, but for now I think I’ll suck it up and shell out some $$$ at the salon to get my preferred color for the holidays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Katy, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Best color ever!Easy to use, easy to have delivered and the color is phenomenal. 2 of 2 people found this review helpful. Did you? |
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Trust the ExpertsI had been using a darker shade of brown, but the last time I ordered my colorist had me send a picture. She said I should definitely go lighter. I took her advice and love it. I even added some highlights. eSalon products are easy to use and for a little more $, you get a lot of bang for your buck that you don't get with boxed OTC brands. 2 of 2 people found this review helpful. Did you? |
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Lovely colourI'm absolutely delighted with my colour and the patience of my adviser I just wasn't 100% happy with the colour to begin with after speaking to my adviser who was so knowledgeable we made a little change and I am now really happy Wonderful company with clear instructions and fab staff 0 of 0 people found this review helpful. Did you? |
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Wow! They Nailed It.I've never colored my hair before, so I had my husband do it for me. It came out amazing. If that doesn't tell you how easy this was, I don't know what will. The color is absolutely spot on. My colorist chatted with me and decided to change the color I'd chosen based on the picture and description of what I wanted. I like to have a "natural" Irish redhead look, which is a tricky color in my opinion. I watched the instruction videos that were short, sweet, and to the point. Then we winged it. It's perfect. All I can see are the dollar signs I won't have to spend getting it done anymore! So freaking worth it! 3 of 3 people found this review helpful. Did you? |
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Great kitClear instructions, kit includes everything you need including gloves, stain barrier and remover, and the product itself was great, I am happy with the outcome. It was sadly my own mistake that I didn’t put quite as much into my roots as ends, but I know for next time 😅 will look forward to receiving my next kit when it’s time to re-dye. Also: I stated I had keratin treated hair and needed it to be compatible with that and so far, so good. It doesn’t seem to have impacted the treatment at all. 0 of 0 people found this review helpful. Did you? |
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Easy affordableI did really like the color, but not so much my husband, so I have not done any touch ups or any of it. Actually i bought another kit at drugstore to go back to my brown hair Can I send back the 2 packages that u sent me? They r not opened, I just hate to see that go to waste? 0 of 0 people found this review helpful. Did you? |
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LeakedThe color is great but my color this time was leaking all over the box. I'm not sure how much looked out but it was everywhere. 0 of 0 people found this review helpful. Did you? |
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Perfect!The match is perfect! It’s been so easy to maintain each month! 2 of 2 people found this review helpful. Did you? |
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Custom colourI absolutely Love! Everything about it my feels amazing the colour is amazing the whole packaging was amazing 2 of 2 people found this review helpful. Did you? |