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Custom Color Set
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66,591 Verified Client Reviews |
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Love The ColorI love this hair color. 0 of 0 people found this review helpful. Did you? |
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Color changeAfter first color that was a little bright, the colorist made some changes that met my specifications exactly, very happy with color. 0 of 0 people found this review helpful. Did you? |
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It didn't take this timeI did everything like before, but it didn't take 0 of 0 people found this review helpful. Did you? |
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Touch up kitColor is fine and it did a good job of covering my gray but had a bit too much ash in in for my liking. Have stopped any further shipments until my hair stylish can get it corrected. This happened when I was on vacation and gone for 8 weeks. 0 of 0 people found this review helpful. Did you? |
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hair colorI wish there were measurement lines on the side so if I wanted only 1/2 to just do my roots...it would be accurate. 0 of 0 people found this review helpful. Did you? |
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My hair feels awful nowI loved the box and the directions and everything made out to me. The colorist was very helpful in helping with my color and did a great job on the color. The color is great and I love it. My hair though feels awful! It is greasy and frizzy and just feels coarse when it is usually soft and silky. I won't be using again no matter how much the color is pretty. 34 of 34 people found this review helpful. Did you? |
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Response From Our ExpertsTonya - We’re sorry that you were unsatisfied with the texture of your hair after using your custom color. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Awful stuffMade my hair dry & course. NOT FOR ME!!! 12 of 13 people found this review helpful. Did you? |
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Response From Our ExpertsDoreen - We’re sorry that you were unsatisfied with your custom color and that it left your hair feeling dry. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Bad batchThe last batch I received was a bad batch it lasted for about a week and then all the gray came back 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
The length of time the colour lastsI have used your products for a fair length of time now. In previous orders I have ordered a dark brown, and have been more than happy with the product. I have recently changed to a red. This colour doesn't seem to last as long ..or be as steadfast. Is this normal ? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally - We’re sorry that your red hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Gets the job doneThe product had too much ammonia. My scalp was uncomfortable for a couple of days afterwards. The color was not bad and it did the job of coloring the grays. I would ask the stylist to lesson the ammonia next time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - We’re truly sorry to hear that you experienced discomfort on your scalp that could have been caused by the ammonia in our hair color. We've reached out to you via email to discuss your personal formula and possible solutions to this situation. |