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Custom Color Set
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66,689 Verified Client Reviews |
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Worse than when I startedI was so excited to try salon quality products at home but my color is redder than before I colored it. My stylist created light ash brown for me. I would have thought that would work but I am disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
not good for meToo light 0 of 0 people found this review helpful. Did you? |
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Not what I expectedI was not pleased with my last color. I had hot pink patches. Mainly on the ends where my hair was lighter. I didn't like this color. Usually I had been satisfied with this color system. The roots were OK, but overall disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie- Thank you for sharing your feedback with us. We sincerely apologize that your hair color turned out differently than expected. We have gone ahead and reached out to you regarding this matter and want to make sure we get your color just right. Again, we are sorry that your color did not provide the results you were looking for. |
great colorgreat color and easy application. 0 of 0 people found this review helpful. Did you? |
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Amazingive never had my hair hold a color like it did this one..plus the color was amazing!!! 0 of 0 people found this review helpful. Did you? |
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Good color mixI liked the color 0 of 0 people found this review helpful. Did you? |
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I like the way my hair feelit a good color and it feel good on my hair 0 of 0 people found this review helpful. Did you? |
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I absolutely love my colourI love the colour that the colour team selected for me and every time I think about changing it, I don't know what else to choose because I really like the colour that was picked for my hair. 0 of 0 people found this review helpful. Did you? |
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Hair colorI am always getting compliments on the color of my hair 0 of 0 people found this review helpful. Did you? |
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Better then salonBest color I have ever had. Last a lot longer then store bought. The color is beautiful better then I could have picked. Great coverage over gray. Last twice as long then store bought maybe longer 0 of 0 people found this review helpful. Did you? |