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Custom Color Set
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66,655 Verified Client Reviews |
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Best coloring yetI thoroughly enjoyed the hair color i was sent. Usually when I get my hair colored it becomes very strawlike... but after this it was so soft and smooth as well as Beautiful. 0 of 0 people found this review helpful. Did you? |
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GreatMy first time coloring my hair by myself. Directions were easy to follow. My hair looks amazing. 0 of 0 people found this review helpful. Did you? |
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Perfect!No changes necessary! Thank you!! 0 of 0 people found this review helpful. Did you? |
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need some helpcolor was great. my white hair was covered for a week or so and then the color just slipped off. need serious white coverage help. 0 of 0 people found this review helpful. Did you? |
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Hair colorIf I could give a review without any stars, I would. This color is too dark, and it can't be changed according to your professionals. It did not cover the grey this time as much as it did at first. I really do not want to try any further. Thank you, and please take me off your list. No more emails or advertisements. I'm not happy with this product! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Worse than when I startedI was so excited to try salon quality products at home but my color is redder than before I colored it. My stylist created light ash brown for me. I would have thought that would work but I am disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
not good for meToo light 0 of 0 people found this review helpful. Did you? |
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Not what I expectedI was not pleased with my last color. I had hot pink patches. Mainly on the ends where my hair was lighter. I didn't like this color. Usually I had been satisfied with this color system. The roots were OK, but overall disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie- Thank you for sharing your feedback with us. We sincerely apologize that your hair color turned out differently than expected. We have gone ahead and reached out to you regarding this matter and want to make sure we get your color just right. Again, we are sorry that your color did not provide the results you were looking for. |
great colorgreat color and easy application. 0 of 0 people found this review helpful. Did you? |
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Amazingive never had my hair hold a color like it did this one..plus the color was amazing!!! 0 of 0 people found this review helpful. Did you? |