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Custom Color Set
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66,591 Verified Client Reviews |
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Loving the qualityGreat saturated color that requires less delicate treatment than the Salon color that costs 5x as much. I love the high/low lights on my personalized color, it is rich and full of life. 0 of 0 people found this review helpful. Did you? |
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Love my color!I love the color he made especially for me. They took into account my prefences and it was spot on. Thank you 0 of 0 people found this review helpful. Did you? |
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I love it!!the product is great. it didn't dry my hair out like the store bought or salon. my hair felt normal. my first go round of color was a bit darker than what I wanted but had them adjust it and now just waiting on my next shipment. 0 of 0 people found this review helpful. Did you? |
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Best coloring yetI thoroughly enjoyed the hair color i was sent. Usually when I get my hair colored it becomes very strawlike... but after this it was so soft and smooth as well as Beautiful. 0 of 0 people found this review helpful. Did you? |
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GreatMy first time coloring my hair by myself. Directions were easy to follow. My hair looks amazing. 0 of 0 people found this review helpful. Did you? |
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Perfect!No changes necessary! Thank you!! 0 of 0 people found this review helpful. Did you? |
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need some helpcolor was great. my white hair was covered for a week or so and then the color just slipped off. need serious white coverage help. 0 of 0 people found this review helpful. Did you? |
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Hair colorIf I could give a review without any stars, I would. This color is too dark, and it can't be changed according to your professionals. It did not cover the grey this time as much as it did at first. I really do not want to try any further. Thank you, and please take me off your list. No more emails or advertisements. I'm not happy with this product! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Worse than when I startedI was so excited to try salon quality products at home but my color is redder than before I colored it. My stylist created light ash brown for me. I would have thought that would work but I am disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
not good for meToo light 0 of 0 people found this review helpful. Did you? |