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Custom Color Set
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66,637 Verified Client Reviews |
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I loved itI really liked the color. I am asking for a slightly lighter tint next time. just because it was coloring up a lighter color last time and may tend to get to dark as we go. Great product and service. 0 of 0 people found this review helpful. Did you? |
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Great colorI love the shine, the richness of the color; I have been using this product for about a year now. Thank you, 0 of 0 people found this review helpful. Did you? |
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Best hair color kit ever!!!!I am in love with my hair color, I changed it just slightly for the winter months and the transition was seamless! I recently went in to a salon for a haircut, the stylist asked about my hair color, I told her about Esalon and she was impressed, she thought I had paid a stylist to do it. I also love the tinted love color treatments for in between hair coloring, my shade never fades. This is the best home hair color kit ever!!! 0 of 0 people found this review helpful. Did you? |
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Love itLove this product. Looks great and hair feels and looks so soft 0 of 0 people found this review helpful. Did you? |
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PerfectPerfect color every time! 0 of 0 people found this review helpful. Did you? |
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ExcellentHair dye is killer to smell but the hair stays dyed longer. Love the color as well 0 of 0 people found this review helpful. Did you? |
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Not as anticipatedI need up with 2 time color by following the roots only method. My previous experiences have been fantastic, but I will do all over color to prevent "the stripe" 0 of 0 people found this review helpful. Did you? |
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Made my hair fall outThe colour was great but it made my hair fall out A LOT and therefore will never use again... 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMartha - We apologize that your eSalon experience has been unsatisfactory. As our color does not contain bleach it is not strong enough to break hair follicles. We suggest contacting your doctor immediately with our ingredients found on our Safety & Precautions page. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Just your typical over the counter hair dye.I have dark brown hair and usually spend $150 to change my hair color. I was happy to see the excellent reviews on this product. Tried it one time and it is not for me. The smell alone is the same as the over the counter hair dye. On top of this, once I was finished using the product, you couldn't tell I did anything to my hair. Guess I will go back to my salon and pay the outrageous price to have my hair dye. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We apologize that you are unsatisfied with your color results. Since the color was not what you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Colour too warm2nd attempt but still too ginger 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - We apologize that your hair color turned out warmer than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |