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Custom Color Set
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67,076 Verified Client Reviews |
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CoverageWorked great, nice coverage! 1 of 1 people found this review helpful. Did you? |
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Great productDoes not leave hair feeling like straw 0 of 0 people found this review helpful. Did you? |
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Worst hair dye I've ever used!Dye was soft black on type with blue for the ends..two hours later, my hair is IDENTICAL to how it looked before...grays, brown roots and all!! Canceling immediately. Just wish I could get my two hours back! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsSara - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Unhappy with colour outcomeI ordered 9 - light blonde. Followed instructions to the letter. Have orange roots and dull lengths. Going to cancel future deliveries. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jodene! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Was not pleasedSorry was Not satisfied at all! The Only thing it did was cover the top of my head grey hairs, I was disappointed & expecting more. Sorry I’d like to Cancel any future items please and a Big Thank you for giving me the opportunity to try it. . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
PerfectI have had more compliments on my hair color and the shine. 13 of 17 people found this review helpful. Did you? |
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Dark brownCustomer service is AWESOME!! When I sent photos of hair to rep, she said I needed tint rinse. Did that and then a little while later did color. The rep chose a lighter color than I choose which is good bc I wanted it lighter. It turned out really dark. But i had my stylist put highlights in a few days later and it is good. I’m not sure if it was my hair or what??!! Over all it was ok. It is very easy to apply etc. I will probably get again in several weeks for next overall color. 10 of 14 people found this review helpful. Did you? |
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Beautiful ColorThis color is the best I’ve used! My hair feels healthy and it’s got a wonderful shine! The shade is exactly what I have been wanting! Thank you! 11 of 17 people found this review helpful. Did you? |
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First orderHi thank you so much I love my colour it was so easy to apply my hair feels amazing so soft and shiny I’ll be ordering in future x 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Tracey! Thanks so much for sharing your feedback with us. We are so happy to hear that you loved your results. Please get back in touch if you need further help. |
Roots onlyWell, it covered my roots, but I guess I waited too long, because the rest of my hair is a completely different color. I’m hoping the root color fades a bit soon. I might want to adjust the color next time. I want it less dark. 3 of 3 people found this review helpful. Did you? |