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Custom Color Set
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66,637 Verified Client Reviews |
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Best color matchThis was my first time using e-salon. The process was simple because of their detailed instructions. After about two washes this by far was the best color I've ever had. My hair has a real shine to it. I would highly recommend. 0 of 0 people found this review helpful. Did you? |
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Love my color!My new color is slightly different from the one I used to buy in the store. It looks more natural. 0 of 0 people found this review helpful. Did you? |
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Perfect color balance after a few adjustmentsI was impressed finally getting a perfect colour balance. I would have got five stars if the colour was permanent. I noticed every time I washed my hear colour came out, it was a colour safe shampoo. Before the roots were growing the colour had a ginger cast as the balance was lost. If this this product was permanent until the roots needed doing it would have five stars and my continued custom. 0 of 0 people found this review helpful. Did you? |
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RootsI like the color but my roots grow out fast, any suggestions 0 of 0 people found this review helpful. Did you? |
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could have been bettermy hairdresser was not happy it was not applied correctly 0 of 0 people found this review helpful. Did you? |
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just follow instructionsit is easy and works well. would appreciate smaller portion, could easily use half for my length hair 0 of 0 people found this review helpful. Did you? |
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Too dark not meduimIt said meduim blonde which I use with hint copper,it's definitely darker then I like ...I don't like the color at all so just be careful on the color you pick they may be a bit different you can't really tell from pictures you choice from 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRobin- Thank you for sharing your feedback with us. We apologize that your hair color same out differently than expected. We have gone ahead and reached out to you in regards to our Satisfaction Guarantee to ensure that we provide you with the best assistance. We want to male sure that we understand your hair color needs and get your color just right. |
Cancel my orderI'm not happy with the product at all. It burned my scalp and not the color I was expecting at all.😥 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
OK hair colourCouldn't find the instructions, overpriced and gimmicky. What would improve the product, a decent TUBE not sachets of shampoo and conditioner, come on sachets are so Nigella Lawson a bit dated and patronising the audience. I don't mind a sachet when I get a freebie and frankly they haven't got much product in either. I want to submerse my hair in luxuriant conditioner after I've coloured it. Not fiddle around trying to tear off a corner of an ill conceived sachet. Plus eSalon you missed a trick in promoting your shampoo and conditioner. I love conditioners that come in hair dye products and want more and would happily buy a larger bottle if sold. Had I just bought the hair dye and the shampoo and conditioner were in tubes, I would have probs ordered more 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - Because you felt our shampoo and conditioner sachets were difficult to use, we've issued a credit to your eSalon account. We look forward to delivering the right results for you. |
Love EsalonI am in love with my hair and color since switching to Esalon. My colorists have been amazing and have always made my color perfectly I have gone from Brown, to Red to Violet and it always looks great! This color makes my gray disappear. Thank you Esalon! 0 of 0 people found this review helpful. Did you? |