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Custom Color Set
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66,615 Verified Client Reviews |
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Permanent hair colourVery easy to use,doesn't fade,useful tips of how to apply really happy with this product 0 of 0 people found this review helpful. Did you? |
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Awesome teamGreat service. Great color. If you are not happy they will gladly work with you to get what you want. Hair color is wonderful. 0 of 0 people found this review helpful. Did you? |
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Not used yetHave not used this kit yet but from previous shipment applications color is great and the price is FANTASTIC. I only wish I were more experienced at applying the solution, my colorist always made it look so easy! His talent! I have long hair and application is challenging as the ends tens to tangle when I am applying at roots. 0 of 0 people found this review helpful. Did you? |
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i love this blondeI really like e-salon hair color. the color the price the over all do it myself experience. 0 of 0 people found this review helpful. Did you? |
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light rootsLiked the color I still ended up with lighter roots better then last but still had lighter roots please help thank you! Happy Holidays! 🎄 0 of 0 people found this review helpful. Did you? |
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~Wrong colourIt came up too red and dark for me, as I was only trying it out I now find myself signed up for continual orders. SCAM 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - We’re sorry that your color formulation came out too red and darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
very disappointedVery disappointed with the last hair color sent to me. It is as if I did not color it at all, my roots look like they have not been touched, My thought was that there was something wrong with it for it not to color as it did before Followed directions with the product as I had done with the previous order. Will give it one more chance on the next order and if it does the same thing, would cancel these orders. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMary Lou - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Not happyI am unfortunately unhappy with the product the first time the color was not correct. And the second time the color literally lasted less than 4 weeks. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love the color!!Great hair color and covers my gray completely!! Love! 0 of 0 people found this review helpful. Did you? |
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Color match was spot onThis is my second time with this particular color and it covered my gray roots wonderfully and blended with the rest of my hair! 0 of 0 people found this review helpful. Did you? |