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Color Set
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66,655 Verificado Comentarios de clientes |
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What happened?I loved the initial color and got compliments on the color. The follow up was the same. However, this 3rd issue turned out darker than the others. The same stylist applied it according to directions as with 1st & 2nd. This time it came out very dark no hint of red mahogany I had come to love. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - We apologize that your most recent order turned out darker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Just another box hair colorI thought this color would color my grey and provide good coverage and look natural!! It did not cover my grey at all and made my hair look ashy! Not pretty at all!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Darker than requested and no redReally not pleased. I want to cancel but can't find a cancel button. How's that guarantee work, anyway? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Love the colorHair is healthy and I love it. I have had reactions to coloring for a few years, so I stopped. I am so glad I tried this, love the color and it doesn't cause me any discomfort. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair that looks amazingI love this product! My hair looks healthy and alive. Always beautiful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI was very pleased with my hair color. My hair felt soft and looked great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love e-salonI have been an e-salon customer for a few years now and it is a great company. They adjust haircolor based on my feedback and the results are wonderful. My hair has a variety of colors not flat, covers my gray hair and looks/feels great. I recommend them to all my friends/family the money I have saved is awesome but wouldn't keep coming back if it wasn't a great system. If you haven't tried it you should. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LovePerfect color. Looks natural and covers the gray! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely LOVE!!I finally got up the nerve to use my kit! It wasn't because of doubts with the product, I have heard many many good reviews! I'm just a chicken when it comes to change..Lol! But I finally got my nerve up and with the help of my daughter..we did it! I simply cannot believe how beautiful the color is! eSalon you are amazing at color matching!! I know my daughter is going to try soon! Thank you! Toni 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AWESOME COLOR!!!I can't thank you enough! I was in a pickle as a scheduling conflict meant I had to miss my regular color/style appt at the salon. With some helpful tips from the colorist at eSalon, I selected a color for my gray root grow out. Within 7 days I had my color kit (also got the cape & tools kit) The instructions were very clear and the results are fantastic! My hair had highlights from my last salon appt & the tips showed me how to protect them. So HAPPY with results!!! Love my hairdresser, but I might be seeing her now just for trims & highlights...& to catch up on the latest "news"!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |