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Custom Color Set
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66,615 Verified Client Reviews |
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Hair colorI would like the color to be a little darker and not so coppery, otherwise I liked the ease of using the product and not having the smell. 0 of 0 people found this review helpful. Did you? |
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Color reviewLove the warm, multi faceted, blonde color. Disappointed with length of grey coverage. 0 of 0 people found this review helpful. Did you? |
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Trying to get it rightI love the product and the staff but I am trying to get the color right. They r a lot of help. I am going stick with them bc I like the product it makes my hair so shiney. Just hoping I can get the right color soon.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
good colorwhile the color was good, the amount of AMMONIA in the color was EXTREMELY TOO MUCH. I was coughing and choking during the process and I always wear a mask. It's not healthy at all. I will have to cancel my subscription due to health concerns. I do not ever want that much ammonia in my hair and touching my scalp. But again the color was good. 0 of 0 people found this review helpful. Did you? |
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Its okay.A good color, but not remarkable. A bit harder to apply than others I've used. Maybe doesn't wash out quite as fast, but still twice as expensive as another brand I've used that is only slightly less enduring. 0 of 0 people found this review helpful. Did you? |
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Grey hairUnfortunately, it did not cover my roots well. I still had most of the white/grey hair uncovered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndreia - We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Color treated kitThe best kit I have ever used. Easy to use and has everything you need. 0 of 0 people found this review helpful. Did you? |
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Best gray coverage100% gray coverage. Better than any salon I've used in the past. 0 of 0 people found this review helpful. Did you? |
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Perfect on 1st time!Wish I would have tried this years ago!!! 0 of 0 people found this review helpful. Did you? |
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Best at Home Hair ColorEasy to use, great color! 0 of 0 people found this review helpful. Did you? |