66,655 Verified Client Reviews |
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Color lasted about 2 weeksThe coloring covered the grey, but was short lasting. After 2 weeks the red had washed out and my color was brownish. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We apologize you your gray coverage and color were not lasting. We see that you have a current order, so we have issued a refund and will send today's order as a free reformulation better suited to your needs. We look forward to your feedback on your adjustments! |
Allergic ReactionColor caused rash and itching. Need to discontinue service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAudrey - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application, per the test instructions we include in every order's Product Safety & Usage guide. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
Did not meet expectations.The kit came with everything it said it would and the products came all nice and neat and worked for the most part. After only 3 washes though, all of the color was gone. All it had done was taken out the last color i put in and i was back to natural. The only thing i really liked was how well the stain remover wipe took care of the mess. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We apologize that your color did not turn out as you expected, and would be happy to help. We have added a free order credit to your account and your colorist will review your comments to adjust your formulation accordingly. If your colorist has any questions, they will contact you. Again we apologize, and we look forward to providing you with a color that will better suit your needs. |
Love itBeautiful dark color! Lasting without turning weird dyed look. Love it! I have a couple grays that did not get covered but I told them and they cared so maybe next time they will. I love this company! 0 of 0 people found this review helpful. Did you? |
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New color changeLove the new color. 0 of 0 people found this review helpful. Did you? |
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Liberated!It was a chance try just to see what it was like and I love it. A uniquely personalised service, great delivery and no quibbles. I don't have any need to visit the salon now except for cuts and styles. Perfect, thank you 0 of 0 people found this review helpful. Did you? |
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lovely coloursuch a lovely colour very rich in tone . When sun light gets on it it is really lovely . Very happy with esalon . 0 of 0 people found this review helpful. Did you? |
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Like professional colorLove the convenience of home delivery and looks like I went to the salon. 0 of 0 people found this review helpful. Did you? |
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Incredible Custom Hair Color at less than half the cost of a salon.I switched to eSalon several years ago after spending a decade of paying top prices at my local salon. Not only do I still have the incredible custom color that I was paying the heavy price for...my hair is even healthier now and at half the cost. My hair now has the shine and depth of color I was missing for years and the gray coverage is incredible. eSalon is literally one of the best beauty secrets out there! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We're so happy to hear that you're enjoying your customized color! We truly value your feedback and look forward to hearing from you again in the future. |
Great color for dark hairThis red copper is perfect for dark hair. Beautiful vibrant results. 0 of 0 people found this review helpful. Did you? |