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Custom Color Set
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66,637 Verified Client Reviews |
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Love the grey coverage.Tried many hair color products. Nothing covered the grey like eSalon hair color does. Color stays through like just colored. Thank you ealon. 0 of 0 people found this review helpful. Did you? |
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AWSOME stuff. Doesn't destroy my hair, and actually slowly improving it!AWSOME stuff. Doesn't destroy my hair as a natural blond with baby fine but dry, brittle, and very sparse quantity existing pre eSalon patronage. Using this product is actually slowly improving it! I seriously thought I was going to be forced to just submit or... GO BALD lol. We eldens used to call women that had hair like me who had no choice but to give up "blue hairs". Forced to cut short after years of bleaching and balding, and forced to curl to cover up the dawm scalp. I LOVE that I can adjust the color slowly and with confidence to get back to the natural color that was utterly destroyed by OTC products I started using a year before just to cover the doom and gloom of ole age grays and the Elvira streaks that were starting. I swear I lost at LEAST 1/2 the quantity of hair strands and I seriously couldn't afford that lol. Also the shampoo and conditioner are the BOMB. Wish I had the $$$ to purchase those items to use daily as well. If you can? DO!!!!!!!!!! Heck, wish I had to $$$ to invest in this company because I would =) AWSOME JOB folks, and a special shout out to my colorist! THANK YOU =) Heather 0 of 0 people found this review helpful. Did you? |
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Good color but way too thick!!I like everything about this except for one major issue. It takes a ton of rubbing to get the color off my scalp!! I am a former cosmetologist and I have never had this problem before. In fact I might just stop using it because it's so ridiculous. I usually hop in the shower to wash out the product so I take along time to do it. The last time I used it I was VERY concious of getting the color off my scalp because the previous time I had to go back and work on getting it off twice. It happened again! I was like,"OMG!" It is just so thick! What is up with this?? 0 of 0 people found this review helpful. Did you? |
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I am very disappointed with the colorIn the beginning the color was not what I had asked for. I originally wanted black base with hints of violet. I received an email requesting to take it down to a darkest brown that was closer to my natural color, which is not what I wanted. so I told them go ahead and do it, because they said it would look like I wanted it to look. After I put it on my hair I had Auburn roots medium brown middle of my hair and a little bit of a hint of violet toward the roots. all that would have been perfect if it had been black to purple but I did not want Brown. I was told it would be adjusted. I now go and look at my account again and I see that they still have red in my formula my hair is naturally an auburn color I don't want red, if I wanted red I would not be coloring it. I'm going to give it one more shot and if I'm not satisfied this time I'll go back to buying it in the store. I just noticed they say they will reship to correct it. No one offered to do that for me. Hmm 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We are sorry to hear you were unhappy with your first color. We see that you recently reached out to us with your feedback and were offered a free reformulation and personal consultation with a colorist. We are committed to delivering results you'll fall in love with, and look forward to proving it to you! |
Not any better then what I normaly buy.I have to say the color matched perfectly. However, it did not cover all of my greys. I think I will stick with what I have always used. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila- We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Color offIt's way too dark brown, there is no warmth to the color. I would like a color a few tones lighter with warmth 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaci - We apologize that your color was not as warm and light as you expected. We see that your colorist has received your feedback and reached out to you with our adjustments for your next order, which will be free of charge. Again we apologize you were unhappy with your results, and we look forward to delighting you! |
Color lasted about 2 weeksThe coloring covered the grey, but was short lasting. After 2 weeks the red had washed out and my color was brownish. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We apologize you your gray coverage and color were not lasting. We see that you have a current order, so we have issued a refund and will send today's order as a free reformulation better suited to your needs. We look forward to your feedback on your adjustments! |
Allergic ReactionColor caused rash and itching. Need to discontinue service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAudrey - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application, per the test instructions we include in every order's Product Safety & Usage guide. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
Did not meet expectations.The kit came with everything it said it would and the products came all nice and neat and worked for the most part. After only 3 washes though, all of the color was gone. All it had done was taken out the last color i put in and i was back to natural. The only thing i really liked was how well the stain remover wipe took care of the mess. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We apologize that your color did not turn out as you expected, and would be happy to help. We have added a free order credit to your account and your colorist will review your comments to adjust your formulation accordingly. If your colorist has any questions, they will contact you. Again we apologize, and we look forward to providing you with a color that will better suit your needs. |
Love itBeautiful dark color! Lasting without turning weird dyed look. Love it! I have a couple grays that did not get covered but I told them and they cared so maybe next time they will. I love this company! 0 of 0 people found this review helpful. Did you? |