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Custom Color Set
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66,689 Verified Client Reviews |
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Great colorThis was fun to apply. The brush was a great tool to use. Color lasts too! 1 of 1 people found this review helpful. Did you? |
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Pretty NiceThis is easy and complete. But it was a bit darker than I expected because I had requested a little lighter. It is now very much winter here on LI, so I am satisfied at the moment, but come spring I will be looking to go a little lighter once more. Since "lighter" is a relative term, I would have to get in touch with you about the shade. Thanks. 1 of 1 people found this review helpful. Did you? |
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First permanent hair colorCovered most gray well, but still some shows at the temples. I liked the color, but it was a bit darker than expected. 1 of 1 people found this review helpful. Did you? |
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cusotme hair colori loved all the personalized instructions and the packaging was great. The color was a little darker then i wanted but I am sure it can be adjusted. The only negative thing I have to say is that when I was rinsing the color out of my hair it became very gummy feeling and felt like it was not rinsing out. This startled me and concerned me, I began to shampoo it and then it felt better as the color rinsed out. Is this normal? 1 of 1 people found this review helpful. Did you? |
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Hair color didn't change like I wanted it toWhen I sent in photos and changes for my hair color, I thought there would actually be a change in what my color would look like once I finished coloring. The color basically looked the same as last time I colored it with eSalon. I wanted it darker and redder. The results turned out fine for the color it is - a nice brown. However, it wasn't what I thought I ordered. I guess I'll try again at a later date. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Did not likeToo red- had to recolor with store bought color to make light brown 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We’re sorry that you were unhappy with the results of your previous order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
brought out my natural red highlightsbrought out my natural red highlightS. and when i told eSalon about this they didnt understand and told me not to dye over already dyed hair. when I didnt! i then explained myself again. They copied and pasted theyre response and sent it again with no change and then sent the same color dye to me again. im beyond upset!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Perfect Long Lasting ColorBefore finding eSalon I had my hair colored by a skilled hair colorist. I would easily spend about $250 for a color, cut, and blow dry. It was my monthly indulgence. That was pretty much my routine for over 25 years. When I found an ad for eSalon I decided to give it a try. I am so glad that I found eSalon. I have been a very happy customer for over 3 1/2 years. 0 of 0 people found this review helpful. Did you? |
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Very SatisfiedVery satisfied with the esalon hair color 0 of 0 people found this review helpful. Did you? |
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Love itAbsolutely love how my hair came out today 😃 thank you esalon, my hair looks beautiful. Wanted to say thank you to Leianna, she was so wonderful on the phone and answered all my questions. My hair smells so good and looks amazing, it feels so soft. Thank you Leianna, I love my hair. I did it today as soon as the color came in, couldn't wait. High lights is one of the best products and so easy to do, love it. 0 of 0 people found this review helpful. Did you? |