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Custom Color Set
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66,637 Verified Client Reviews |
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Thank you!I finally have a hair color that covers up the grey without turning it whiter. Thank you so much I love it! 0 of 0 people found this review helpful. Did you? |
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Not so happy this timeI have loved the healthiness of my hair after use on my past uses but this time it left my hair dried out. Even washing it out I could feel the change. It was hard and felt knotted up. The color has been excellent and the coverge lasts almost a full 7 weeks, I've been waiting 8 to recolor. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - We’re sorry that you were unhappy with how dry your hair feels. Since the texture is not as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
THE BESTI Love Escalon When I was in my 2os my hair dresser had a color I tried I Love it. Needless to say He could never find it again. That was about 30yrs ago. I came across eSalon by accident. I checked it out. The price was right.. Why not. So I did all the questions. Sent pictures in. When I got the color but that they came up with, by my answers. I was shocked. It was that color I'd been looking for. I was hooked They have deals you can't beat. If you need to up or back your date of delivery you can. I could go on. I LOVE eSALON!🤗🤗🤗🤗🤗 1 of 1 people found this review helpful. Did you? |
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It's a processTrying to find the right color virtually is a process. I "think" after 3 tries we finally got it. Fingers crossed 1 of 1 people found this review helpful. Did you? |
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Color Matches my skin type wellI have been using esalon for a couple years now. Initially I wanted the same exact color I was getting from over the counter product (brown with a nod to gold), which they matched well. But after a year, I decided to tweak the color with a smack of red but I was scared that the amount would be too liberal. They heard my concerns and added just a smidge of it and I LOVE IT. In fact, the small difference was actually noticed by others. They did not notice the color change but I got a lot of compliments stating my skin looked more healthy. I knew that it was the hair color change and find my self continuing to value this product. Also, as my hair grew longer, I had to color more frequently. It was easy to increase the frequency, which I appreciated. I recently got my hair cut taking 12 inches off. I now need to slow down the frequency and feel confident that I can easily request it. Color is beautiful because I worked with them to ensure it. If the color is not exactly what you want, work with them. Shine is there too. Customer service is excellent. 1 of 1 people found this review helpful. Did you? |
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Covers the Greys for weeks!I have dark hair so the ugly, old greys pop up kind of quickly but esalon hair dye does a great job of covering and remaining in your hair. I can actually get away with waiting to dye again for 8 weeks. 1 of 1 people found this review helpful. Did you? |
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StainingDo not like how hard it is to get hair color stains off my skin. 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsKayla - Thank you for your feedback. We apologize for the experience you had with our product staining your skin. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
deeply invested nourishing hair mask and colorhair mask was hard to work with, not enough instruction and the two color products did would not blend properly in the bottle - had to put them in a bowl to mix together and use brush to apply 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDianne - We’re sorry that you were disappointed by the results of your color application and our Deeply Invested. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Why is it impossible to cancel this service?????I cancelled this last year. I got no email saying that they would ship, just a charge to my account that I did not authorize. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - We're sorry to hear that about that you've had diffuculty attempting to cancel your account. We have reviewed your account and see that you were able successfully contact us and a representative helped you. Per our Satisfaction Guarantee, we had gone ahead and refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
color with more depthjust wanted a color with a little more rich depth 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCorinn - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |