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Custom Color Set
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66,655 Verified Client Reviews |
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custom hair coloeExcellent color. does not dry out my hair.. Very good! 0 of 0 people found this review helpful. Did you? |
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Perfect color for my skin!I love the way my color turned out! It looks so natural on me. It's the perfect color for me! 0 of 0 people found this review helpful. Did you? |
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Excellent Customer Service!I wanted to adjust my color slightly from my previous color and the experts at esalon made it so easy! I told them what I wanted and they gave me different options to choose from based on my feedback. Now I think that my color is absolutely perfect! I've had a fantastic experience with esalon and couldn't be happier with the results! 0 of 0 people found this review helpful. Did you? |
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BEST COLOR WITH NO "GROWING OUT LINES"!I couldn't believe you got my color right, and the first time! I went back to my stylist and she asked me where I'd been. Ha, she even loved it. 0 of 0 people found this review helpful. Did you? |
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Love it.It's easy! 0 of 0 people found this review helpful. Did you? |
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Just right!!This was my first time using this product and service! I love my color and plan on using eSalon regularly! 0 of 0 people found this review helpful. Did you? |
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LOVE THIS PRODUCTI LIKE THE QUALITY OF THIS PRODUCT BECAUSE IT COVERS GRAY FOR A LONGER PERIOD OF TIME THAN OTHER PRODUCTS INCLUDING HAIR SALON PRODUCTS YET IT LEAVES MY HAIR SHINY AND SOFT! 0 of 0 people found this review helpful. Did you? |
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Enjoy my colorWas a little scared at first due to the way the color was coming out. Thought at first it was going to be to dark with purple highlights. Didn't give it the full 30 minutes and my gray was not covered, reapply over the gray area again with a long time and it covered my gray perfectly. 0 of 0 people found this review helpful. Did you? |
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Really wanted to love this siteThis site sounded amazing, until I colored my hair :( It came out NOTHING like I had ordered. I filled out the questionnaire, mentioned I had recently colored my hair (no roots yet), my order came with a bottle for roots I didn't have. I still followed instructions to the T (they are the professionals they should know, right?) and my hair came out darker than my natural hair (was supposed to be lighter)!! I sent in a request to my "stylist" mentioning how wrong they got it and NOTHING. Haven't heard a peep from anyone. This was 3 days ago. The best thing is I decided to splurge on the clips and brush set. Pretty sad. I have been disappointed before, thought this would be different. WRONG. 75 of 77 people found this review helpful. Did you? |
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Response From Our ExpertsAAMM - We apologize that your color turned out differently than you expected and for any misunderstanding. It seems you did not receive the personal response your colorist sent after reading your message. We adjusted your formulation and instructions for you and sent a free reformulated color shortly thereafter. Again, we’re sorry that you were unhappy with your experience and look forward to your feedback on your tailored reformulation. |
Too dryingIt's just too drying and although you may say it needs to open the cuticle, after that it didn't really deposit the color (and I followed the instructions to a T) 23 of 23 people found this review helpful. Did you? |
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Response From Our ExpertsHolland - We're sorry to hear results felt dry and did not seem to deposit well. We'd like to bring your attention to massaging the leftover mixture into your hair all over until it feels creamy before you add water and rinse, as this is crucial to keeping your hair moist. We'd love to redesign your color to suit your coverage needs, so we'll be reaching out to you shortly to offer a complimentary reformulation, per our Satisfaction Guarantee. |