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Custom Color Set
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67,076 Verified Client Reviews |
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Beautiful colorAt first I was hesitant to try the kit because it came with 2 colors. Once my hair dried I realized how beautifully it blended the new color with the older color. Very happy 10 of 10 people found this review helpful. Did you? |
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A wonderful experienceI have to say how impressed I am with my color as well as the product. I had a wonderful experience with my first kit the shampoo and conditioner has to be the best for color treated hair. I really loved it I had to inquire about it and I ordered myself some. Staff at ESALON are very helpful and understanding and willing to listen and accommodate you in any way possible. They are a great team ! I definitely will continue to consult with ESALON and purchase products in the future !!! 9 of 12 people found this review helpful. Did you? |
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HORRIBLEDo not order from e salon it's awful I cried then Jennifer sent me another color to darken my roots and it made them even more orange....she obviously has no clue what she is doing I asked for a dark dark purple ...I got ORANGE ROOTS AND ORANGY BROWN ENDS ....I HATE ITTTT 😭😭😭😭😭 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Supposed to be dark blondeSupposed to be dark blonde, instead I got a medium brown. If I could upload before and after pictures I would. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Extremely disappointed. Did not cover gray at all.Followed the directions to the T and the color did not cover gray at all. Such a waste of money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyDon't like the color..it's like a red I hate red .I want lighter..can you fix it very unhappy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Grey coverageGot better grey coverage after changing my color formula 0 of 0 people found this review helpful. Did you? |
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Left with ginger hairI’m unsure what happened but I selected dark blond colour i put the colour on the roots and the colour started developing a plum purple colour it was a bit conderning and the ends turned deep purple too, I washed it off as per the instructions and I’ve been left with bright ginger hair. I’m very upset and I will have to spend more money now trying to correct this. I’ve tried to press help and the option doesn’t work on the website. Never again!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Gemma! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Good color but too auburnE-Salon has been great so far. I adjusted the color and it turned out too light. I’m a natural brunette and went for medium brown. Unfortunately it turned my hair a shade of auburn. Stick with dark brown if you’re a natural brunette. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLea - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Absolutely lovelyI was a bit sceptical at first, I really didn’t want to box dye and loose the different tones but also couldn’t afford £150+ at the hair dressers on a colour. The kit arrived and it was so pretty, instructions very easy to follow and I went non ammonia as I hate the smell! The colour is perfect! My ends are lighter which I wanted to show depth on my curly hair, my hair is so soft and conditioned. Only thing I wish there was more conditioner, I have really thick hair and I needs lots. Other than that I’m very happy and recommended to lots of friends too! 6 of 6 people found this review helpful. Did you? |