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Custom Color Set
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66,689 Verified Client Reviews |
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PerfectMy other color felt a little too dark. I told my stylist that and the new color is perfect. 0 of 0 people found this review helpful. Did you? |
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Ok - picky about color - that covers it with me....Oh kay! So, I am an artist and color is very important to me. I tried coloring my hair once before years ago; it was a disaster. I couldn't wait to get to someone to help me out. So - I am beyond picky. A friend recommended eSalon with rave reviews and so, I took the plunge and tried them. First of all - the said they had a better recommendation for my color. I sent in a picture, so I thought "Ok - colors can be deceiving on the computer monitor. Let's give it a go." The product arrived and was super easy to use and the results are fabulous. My hair is glowing with just the right amount of gold in my fading (read this as graying) blond hair. Definitely a 6 star rating, but they only allowed 5. 0 of 0 people found this review helpful. Did you? |
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To darkI really wanted a lighter blond, this one was to dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoan - We’re sorry to hear that your color came out darker than you expected. We have received your request for change. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
A little darkThis latest color seemed darker. I am also having a problem with fading and losing shine throughout my hair within the first two weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGinny - We’re sorry to hear that your color came out darker than you expected. We have received your request for change. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Gloss purchased and usedI'm uncertain if it was the gloss or if the formula changed somewhat but my hair ended up being a lot darker than the previous 2 times I used your product :-( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDianna - We’re sorry that your results came out darker than expected. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
First time usingI really love the color I have with this. However after a few washes, I've noticed my roots are losing color quickly. I only used the dye about 11 days ago and some grey is back. I also only wash my hair 2 times a week, so it's had 4 washes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaudia - While we're glad to hear you liked the color, we apologize you color faded so quickly. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Finally a natural red!!!!I've gone to salons and spent tons of money on pretty but unnatural shades of red, or not pretty highlights. Done. I miss pretty highlights but I don't miss spending all of my money! Color is beautiful, natural, product is easy to use. Highly recommend!!!!! Take the opportunity to send good pics of your hair and of what you like. It's worth the extra minute!!!!! Not going back! 1 of 1 people found this review helpful. Did you? |
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Perfect matchI am totally impressed with the match that eSalon did. They shipped everything you will need for coloring your hair. I am saving so much money and for the first time ever, I love my color. 0 of 0 people found this review helpful. Did you? |
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First TimePleasantly surprised :) Easy instructions, plenty of formula to apply, even had extra! Easy to provide feedback and discuss options and expectations 0 of 0 people found this review helpful. Did you? |
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Get hair color.It is just the right shade I wanted and it colors great. 0 of 0 people found this review helpful. Did you? |