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Custom Color Set
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66,689 Verified Client Reviews |
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my hair is feeling very dry.my hair is feeling very dry from the dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We're truly sorry to learn your hair has been feeling dry. We would love to help, so we'll be reaching out to you shortly. |
Hair left feeling heavy and greasy lookingAfter only doing a couple of strand tests I was very disappointed the colour left my hair feeling. Really heavy and had a greasy feel to it which has taken 3 shampoos to get back to normal. I will not be using this product again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling greasy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Great Hair coloringI have only used this esalon hair color product only once but the product it self seems to be great except the anmonia smell that gave me headache while I used it and afterwards. ( So I had to stop my auto shipment.)I normally use non-anmonia product so maybe thats why. Wish the anmonia smell isn't there cause I really love it, the whole kit. 0 of 0 people found this review helpful. Did you? |
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Color not rightToo much gold in color. I thought we had fixed this? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We apologize that your most recent order had too much gold. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
color not righti asked for light cherry auburn but it had to much red in it making my hair brighter than before. red needs toned down. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - We apologize that your most recent order came out too red. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Amazing!!!My hair color looks better than ever and my hair feels great! I am hooked. I love this product. My hair never looked as good and I did not have to pay the $120 salon price. Thank you!!! 1 of 1 people found this review helpful. Did you? |
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FabI am really happy with the coverage. The colour is great but I have asked for a slight change on my next order. This is not because E Salon got it wrong but because I am trying to find the "right" colour. All done in under an hour! Why does it take hours in the hairdressers to achieve the same result? My daughter, aged 16, watched a you tube video and did my roots. I added the remainder of the bottle and "shampooed" it onto my hair and left for 5 minutes as advised. So happy. This will save me almost £400 a year. 0 of 0 people found this review helpful. Did you? |
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BrilliantLove the colour, the service and advices and results are great! 0 of 0 people found this review helpful. Did you? |
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Covers the greysDefinitely covers the gray hairs better than store bought hair color 0 of 0 people found this review helpful. Did you? |
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great colorI like the color and how easy it is to use. 0 of 0 people found this review helpful. Did you? |