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Custom Color Set
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66,689 Verified Client Reviews |
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It didn't lighten my hair one bit!I'm naturally medium/light blonde and I wanted to keep my sun kissed summer color but this did not even lighten my hair at all and darkened it darker than my natural color. I am completely dissatisfied. The purple tone adjuster didn't take out any brassiness or gold tones either. I guess this is not for me. I'd like a refund, I'm that upset. Not to mention my second order came completely smashed with the bottle contents leaking all over the inside of the box. I'm mortified that I have to walk around for 3 weeks until I can do something about it. I guess this service isn't for blondes. Sad, because I truly wanted it to work! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie - We apologize that you were unhappy with your experience. We see that you contacted us about these issues and we're currently working with you to ensure we resolve each matter to your satisfaction, including issuing a refund. Your experience as a client is important to us. |
Not SatisfiedI like the color but my fair feels and looks like wax. It's terrible.. it's looks greasy from using this color.. I can't use anything to get rid of that waxi look and feeling. Guess it will just have to wear off.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re sorry that your hair felt waxy after your color application. This feeling is most likely caused by residual color still coating your hair and/or scalp. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
so natual!No one at work even noticed I colored my hair! And I mean in a good way. The color was so natual but, shinny and multi faseted. I'm truly very pleased. 1 of 1 people found this review helpful. Did you? |
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In loveI'm so in love with this hair color. My shade was perfect for me. Plus the packaging and extras I got with my order were extra gifts that made it even better. Love the shampoo and conditioner travel size big love. It smells amazing and has made my color look amazing. I will never buy another at home color from anywhere else. The personal touch I got from this whole purchase has made it 100 times better. It's set to my needs and really makes me feel special. 1 of 1 people found this review helpful. Did you? |
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hair colorAm loving the custom hair color. Thank you. 0 of 0 people found this review helpful. Did you? |
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Best Color Ever!I am so pleased with my color. My colorist, Veronica, does a great job of getting a consistent color to me each month. I am very happy with this company and highly recommend it. 0 of 0 people found this review helpful. Did you? |
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love the colorI love the color and the fact that it doesn't fade over the weeks of shampooing. My old color always faded. 0 of 0 people found this review helpful. Did you? |
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New ColorMy color was adjusted and it was perfect!~ thank you~ 0 of 0 people found this review helpful. Did you? |
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Best color systemI have used eSalon since 2012. I have had perfect color, and the healthiest hair of my life. Consultants are available to change your color or enhance, and secondary prouducts are wonderful as well. I highly recommend this to anyone who wants shiny healthy hair! 0 of 0 people found this review helpful. Did you? |
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My colorEasy don't have to run to the store for color every month. And easy to change color. Customer service is excellent. Able to change or skip orders. Good product. 0 of 0 people found this review helpful. Did you? |