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Custom Color Set
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66,689 Verified Client Reviews |
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Love it!I constantly get asked where I get my hair done and compliments on my color. I should have changed years ago! 0 of 0 people found this review helpful. Did you? |
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BeautifulThe color was beautiful. It will take some practice learning how to separate and just do the roots. I'm purchasing the clips with my next order to hopefully help me out. I appreciate that there was no hair loss during the rinse that I experienced with the box brands. Looking forward to my next order. 0 of 0 people found this review helpful. Did you? |
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beautiful color!What a high quality product! Ample color & toner, clear instructions, all the tools you need to do it right. Plus professional advice if needed. 0 of 0 people found this review helpful. Did you? |
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BetterStarts out looking black but eventually turns lighter. 0 of 0 people found this review helpful. Did you? |
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GREATLove it but still makes my hair a little brassy! 0 of 0 people found this review helpful. Did you? |
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Not Enough to do the jobvery easy to follow instructions, but there was not enough of the bottle 2 colour for my hair thickness and length, so i now have very patchy colouring. there was also not shampoo or conditioner to finish the job 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re sorry that your hair color came out uneven. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. We will be reaching out to you shortly. |
BrownNo matter what the colour always comes out brown. I'm trying to achieve the same deep cherry red/black colour I get from my stylist 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJo - We apologize that your most recent order did not have the tones you were looking for. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Not great just ok and was runny!Thought I would try this after reading online reviews, even though they were mixed. Color was runny, was too dark and left my hair feeling gummy and tacky! It stained my hairline to the point of looking fake, despite having the barrier cream and stain remover cloth, but still left me with hot roots and uneven coverage on regrowth for gray coverage in other spots. No more, not for this price. I will go back to store bought!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re sorry that you were unhappy with your color experience and we would love to help. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied. |
Greasy hairThe color result is great, but something has made my hair extremely greasy even after 5 shampoos. Is this caused by the gloss color for the ends and how can this be prevented? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenni - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling greasy.This feeling is most likely caused by residual color still coating your hair and/or scalp. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Good coverage. Bad smellThe coverage was great, but the ammonia smell was very strong. 0 of 0 people found this review helpful. Did you? |