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Custom Color Set
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66,689 Verified Client Reviews |
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My stylist nailed it!I changed my color once and I am very happy with Esalon. 0 of 0 people found this review helpful. Did you? |
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It's the best!!It was very easy to customize the color online, once I receive my box it contained everything to color my hair. It's the best. I absolutely recommend trying it. I'm in love! 0 of 0 people found this review helpful. Did you? |
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Hair colorI was really worried when I ordered my first order that the color wouldn't be right. Happily I was wrong! The color is better then a salon ever could be and your hair feels fantastic afterwards! 0 of 0 people found this review helpful. Did you? |
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OMG THE BEST !!!Why oh why did I not find this YEARS AGO? ! THIS IS THE PERFECT COLOR THAT DIDNT FRY MY HAIR, AND DOESNT SEEM TO BE GETTING DULL. I MUST SAY I LET IT SIT AND WAS SO SCARED TO TRY ( kicking myself now) reading the instructions thinking it CANT be this easy ! Also looking at the color thinking ohhh that's not going to work. But I have NEVER been more wrong. Somehow someone ( Courtney ) read all that I wrote and it was like she was HERE. Don't know how but I now have the BEST DANG HAIR COLOR I HAVE EVER HAD. THANK YOU SO VERY MUCH IM NOT ASHAMED OF MY BEAUTIFUL HAIR COLOR NOW. I'M ALSO THANKFUL FOR THE AUTO SHIP, I CAN PICK WHEN I WANT IT SENT IN THE BEGINNING AND NEVER GIVE ANOTHER THOUGHT. THANK GOD FOR THAT I FOREVER AND ALWAYS WANT THIS BEAUTIFUL HAIR COLOR. THANK YOU eSalon and Miss Courtney. ! 0 of 0 people found this review helpful. Did you? |
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brassyI was hoping for the grey ash color I chose but only got a darker brassy version of what I already had. Hadn't colored my hair in 12 years. Thought I'd give this a try. I'm not happy. It may work for those who need to cover grey. I don't. The product is good overall. Great LockIt shampoo and conditioner. Doesn't smell bad. The experience was easy and pleasant. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKat - We're glad to hear the product was good for you overall but apologize your results looked darker and brassy. We see that you shared your feedback with your colorist and we sent you a free reformulated color, per our Satisfaction Guarantee. We truly value your experience as a client, and are committed to delivering the right results for you. |
It's AWESOMEI wanted the color to be slightly lighter and they did an awesome job of customizing the color to what I wanted 0 of 0 people found this review helpful. Did you? |
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first time userI used your custom hair color today. I didn't think it did any better at covering up my grays then a store box did. you really need to give more conditioner/w kits. I do not want any more sent to me..... thank you/ TERRY GILBERT 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerry - We’re sorry to hear that your hair color did not provide the gray coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide excellent gray coverage. So we have credited your account for one complimentary hair color order that you can personally retrieve any time. We hope to provide you with a color that can better suit your needs in the future. |
love the colorlove the color this time. but it wasnt enough, i have longer hair. thank you. 0 of 0 people found this review helpful. Did you? |
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Didn't really deliver color as expectedAfter my first attempt with this product I didn't get the desired results. I called and sent an email without any response as to how to fix the botched color. Disappointed after high hopes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - We apologize that we had not initially received your messages, but upon reviewing your account we see your colorist made personal contact with you. We then sent a reformulated complimentary hair color, which you now love! We're so pleased to hear we could deliver the results you were looking for. |
Not good for fine hair.The color was exactly what I wanted, but unfortunately it left my (fine) hair feeling very dry. I would therefore not use again, as the condition of my hair is important. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJit - We're sorry to hear your results felt dry. Our color is applicable for all hair types, and we'd love to help you with your individual needs. We will be reaching out to you shortly to offer assistance. |