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Custom Color Set
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67,132 Verified Client Reviews |
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ColourVery pleased with colour and feel of my hair. 0 of 0 people found this review helpful. Did you? |
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PerfectThis color was exactly what I was hoping for. Spot on to what I was using but better. So much more shine. My hair felt so nice after coloring. Loved it. I have noticed my hair is stronger and have less fallout when washing. So very happy with all of these products. 0 of 0 people found this review helpful. Did you? |
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Great stuff.Your products are Great with the Care you take in making my hair and color look magnificent. I don't look my age and neither should my hair color and you make that possible. Thank you so very much. Kat C, Miami, FL 0 of 0 people found this review helpful. Did you? |
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Good not so flatBetter depth 0 of 0 people found this review helpful. Did you? |
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Easy to doI love that this product is easy to do yourself at home. The whole process online is fun and intriguing. The only reason I gave four stars is because I'm very used to my hair having highlights. I wish the product would offer some dimension. 0 of 0 people found this review helpful. Did you? |
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Still more red than I want.My hair on the 3rd change is still coming out more red than I want. We have chanew the formulation each time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPenny- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
good color- horrible processI loved the color it turned to but washing this out of my hair is almost impossible. The dye is so thick and it takes about 3 thorough washes each time. 1 of 1 people found this review helpful. Did you? |
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Love the feel!I love the soft feeling my hair has after using your product. I just wish the coverage was a little better. 0 of 0 people found this review helpful. Did you? |
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GoodI wish it wouldn't have been so dark and contained more red but it was easy to do at home even with long hair 0 of 0 people found this review helpful. Did you? |
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wanted to color the rootsbut the color was darker then my other hair so i colored all hair, which was possible as there was enough color and hydrogene peroxyd left. then - after 1 week my roots were grey again - well the coverage of my grey hair was sufficient on the first sight - but a week later it was washed away. application and supplies were very comfortable- but the color was slightly too dark and the roots still grey - so you get 3 stars 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicola - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |