66,689 Verified Client Reviews |
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hair colorI like the way it blends with my hair. It looks natural. 0 of 0 people found this review helpful. Did you? |
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Fantastic colorLove my color, vibrant and shine 0 of 0 people found this review helpful. Did you? |
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Hair ColorI was skeptical as first ordering a product like this on line, but I did it anyway. Mixing the color was easy and the brush made applying the color to my roots a precise application. The color lasted a good 5 to 6 weeks on my stubborn white roots, and I am ready to order my custom made color again. 0 of 0 people found this review helpful. Did you? |
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beauty in the bottleGlossy, dark, happy color. Thank you for a beauty in the bottle. 0 of 0 people found this review helpful. Did you? |
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Nice systemI contacted my colorist and had to make a few adjustments to my custom hair color, but overall customer experience has been pleasurable. I like the idea of having a colorist that will work with me to achieve the color I want and at a reasonable price. 0 of 0 people found this review helpful. Did you? |
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Right on the markI was delighted that the color matched what was desired perfectly. 0 of 0 people found this review helpful. Did you? |
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amazing for covering grayI have colored many times and have never had gray stay colored more than one week. This treatment is still covering a 5 weeks so far. Never been so satisfied with a product. Love it! 0 of 0 people found this review helpful. Did you? |
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ThanksNo more hours in a salon to get rid of my greys 0 of 0 people found this review helpful. Did you? |
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Dried my hair out horriblyColor was nice and even as a demi-permanent did a good job covering grey. Unfortunately found it to be extremely drying. I've never experienced such drying with the professional colors I've received. Will not purchase again, nor would I recommend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShawn - We apologize that your eSalon experience has been unsatisfactory. Since the results did not turn out as you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results. |
Great customer service. Arrived on time.Color is close to what I am looking for but it is rather flat and one dimensional. The OTC color I was buying and using up until now gives me multi faceted tones and what looks like natural highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarly - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |