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Custom Color Set
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66,689 Verified Client Reviews |
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Love, Love, Love!!!My color is perfect! Every time an order comes, my color matches exactly the same as the time before. 0 of 0 people found this review helpful. Did you? |
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took a few tweaks but now perfectI am very pleased with my custom color. It was changed a few times and now it is perfect. I like it being mailed to my house. good quality product at a fair price. 0 of 0 people found this review helpful. Did you? |
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Best hair color for covering graysI have tried so many hair coloring kits but esalon has the best I have tried so far. I covered my grays completely compared to grocery hair color kits. My husband said I looked 5 years younger with my hair color. The instructions are easy to follow . What I like about it is that you can use the left over haircolor in the shower and none is wasted. Im glad I found your website and highly recommend it to everyone. 0 of 0 people found this review helpful. Did you? |
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Love the Color of my hairKeep same formula 0 of 0 people found this review helpful. Did you? |
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Initial Colour good, didnt lastthe initial colour was really good, however just after a week after colouring and colour has completely disappeared and faded back to normal colour. not worth the money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMhairi - We apologize that you were disappointed by the coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, we have added a credit to your account for a complimentary reformulated hair color with increased coverage. Again, we apologize that you were unsatisfied with your experience. |
This color turned out dull and was much darker than I anticipated.The color did not appear vibrant nor near the requested color referring to the photo and description I submitted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDaralyn - We’re sorry that your results were not as light and vibrant as you anticipated. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! |
Didnt see any notice in my hair color change.The directions sent didnt make to much sense to me but I followed them anyway. The directions told me to only die my roots not the rest of my hair. Which my natural color roots where not even 1/4" showing. Then add the rest of the color remaining the bottle to the rest of my hair in the shower for one minute. Which when I did this step I was suppose to get a rich foam lather? This did not happen. The only color change was to the very top of my head at my roots. The rest of my underlying roots did not change at all. Nor did the rest of my hair. My hair looked exactly the same has I started. My husband even asked "thought you where coloring your hair" Would not recommend this product. I'll just go the the hair colorist. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We’re sorry that you were unhappy with your color experience. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied. |
New customerI was a little hesitant to purchase the product due to the cost but I thought I would try it anyway hoping that it would provide the long term effects that I wanted. I used the product on January 18, 2017. It is now 12 days later and my grays are already coming through around my hairline and in my part. The products that I used from the drugstore usually lasted at least 3 weeks before starting to show through. I am a bit disappointed with the product and not sure I will continue to use this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna- We’re sorry to hear that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not satisfiedI saw the ad in facebook and it said it will come with the comb applicator which was not included. Followed instructions,15 minutes on roots and 10 minutes on ends. The gray hair on my temples was still gray,top part of my hair was still medium brown and the ends were the only one that got darker. I dont want to receive more shipments after this purchase 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel- We’re sorry to hear that your hair color faded faster than you expected and did not include an application brush. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results with an complimentary application brush. We see that we have already credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
ColorDidn't color the gray around my face. Followed directions but color didn't take any better than other brands. Shade of color was ok. Good shine 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy- We’re sorry to hear that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |