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Custom Color Set
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66,689 Verified Client Reviews |
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Love itSuper easy to apply, love the coverage and subtle highlights, totaling happy with the product! 0 of 0 people found this review helpful. Did you? |
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Great Hair ColorI love not only the color, but also the healthy feel and glow! 0 of 0 people found this review helpful. Did you? |
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Love ItThe color is phenomenal and so easy to use. I was paying over $100 a month to have my hair colored. Now I can do it for 1/4 the cost, which is awesome to reduce my monthly spending. 0 of 0 people found this review helpful. Did you? |
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Color That RocksI can not say enough about esalon's quality of hair color product. I've been using it for about a year and I get so many compliments from family, friends, and total strangers on my hair. I can even say that my hair is healthier since using their hair color verses regular store bought product. Thank you esalon. 0 of 0 people found this review helpful. Did you? |
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It works I actually don't need to color so oftenI love the color and how it works, it stayed longer then I imagine. I can even skip a month if needed but I won't I like to be ready when I feel I need to do again. Life has different meaning when one looks there best. Thank you 0 of 0 people found this review helpful. Did you? |
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New clientSo far so good let see in a couple of weeks what happens!! 0 of 0 people found this review helpful. Did you? |
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Love your product.I was going to order again and was told, via email, that I could get it for $10.00 but as I was placing my order, it changed the price to $19.95 plus $4.95 s/h. Once you can give me the advertised price, I will place my order with auto-ship. Thank you. 0 of 0 people found this review helpful. Did you? |
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NO changeNo change in color to what was already on my hair. It was a very messy process easier to have the salon do it next time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecky- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
DisappointedNo change to hair color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnette- We’re sorry to hear that you were unhappy with the results of your custom color. One unique benefit of our service is that we can adjust your custom formulation. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color was ok you just did not provide enough of the treatment.You did not provide enough treatment to do my roots in order to get good coverage. I was not able to do my entire roots. You need to increase the amount of color treatment in order to do a through job 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoy - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |